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Frontgate

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 90 TOTAL REVIEWS
  • $41.7K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Item i ordered 2
  • Variety of selections 1
  • Stacking chairs and arm chairs 1
  • Products overall 1

Customers don't like

  • Customer service6
  • Shipping is so inaccurate3
  • Inability to have a clue as to delivery times3
  • Quick to say i am sorry with not resolution2
  • Overpriced and poor quality2
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Light In The Box

E-commerce
  • 14 ISSUES RESOLVED
  • 2108 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Wide selection 22
  • Price 19
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • Horrible customer service68
  • No way to contact a human21
  • Poor service15
  • Delivery14
  • No contact to customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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