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Frontgate

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 80 TOTAL REVIEWS
  • $32.9K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Item i ordered 2
  • Stacking chairs and arm chairs 1
  • Products overall 1

Customers don't like

  • Shipping is so inaccurate2
  • Overpriced and poor quality2
  • Junk products2
  • Customer service2
  • Their deceptive practices1
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Light In The Box

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1995 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.0
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Wide selection 22
  • Price 19
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • No way to contact a human20
  • Poor service15
  • Delivery14
  • Horrible customer service9
  • No contact to customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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