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Frontgate

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 70 TOTAL REVIEWS
  • $28.1K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
  • Item i ordered 2
  • Products overall 1
  • Stacking chairs and arm chairs 1

Customers don't like

  • Shipping is so inaccurate3
  • Junk products3
  • Overpriced and poor quality3
  • Poor customer service2
  • Quick to say i am sorry with not resolution2
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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 12 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1801 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
2.0
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • No way to contact a human42
  • Horrible customer service40
  • Delivery38
  • Poor service31
  • Poor customer service11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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