PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about From You Flowers and Wesley Berry Flowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

From You Flowers
Wesley Berry Flowers

From You Flowers and Wesley Berry Flowers Overview

Total reviews
1451
2594
Company responses
0
0
Issues resolved
12
8

Wesley Berry Flowers was first mentioned on PissedConsumer on May 16, 2008 and since then this brand received 2594 reviews. It is 1143 reviews more than From You Flowers received since Oct 29, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with From You Flowers customer support team than with Wesley Berry Flowers customer service.

From You Flowers and Wesley Berry Flowers Consumer Ratings

Rank
33 out of 277 in Flowers / Florist category
52 out of 277 in Flowers / Florist category
Customer service
25 in category
37 in category
Exchange, Refund and Cancellation Policy
20 in category
31 in category
Website
21 in category
45 in category

According to consumer ratings and reviews, From You Flowers ranks 19 points higher in the Flowers / Florist category than Wesley Berry Flowers. People gave From You Flowers 1.3 stars for Customer service criterion in Flowers / Florist category and it is 61 points higher than the worst rated brand in this category. At the same time, Wesley Berry Flowers was rated 1.1 stars for Customer service criterion in this category and it is 49 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that From You Flowers has a higher rating than Wesley Berry Flowers. Regarding Website criterion, consumers gave From You Flowers 2.2 stars and it is 76% greater than other in category. Wesley Berry Flowers however was rated 1.6 stars and it is 51% worse than other in category.

From You Flowers and Wesley Berry Flowers Rating Details

Customer service
1.3 (538 reviews)
1.1 (547 reviews)
Reviewer's quote

...When you call customer service, you only hear ads to but a cruise. THIS IS A SCAM COMPANY..

PissedConsumer1751378

...Customer service is a joke. If you attempt to call customer service they will give you a bull *** store credit that you'll never be able to or want to use again or they will hang up on you. If you ask to speak with a supervisor they will put you on hold and never pick up the phone again...

PissedConsumer959614
Exchange, Refund and Cancellation Policy
1.4 (475 reviews)
1.1 (518 reviews)
Reviewer's quote

Called and complained they said they have a substitute policy if not the same flowers they substitute for something similar which is completely understandable; however, the actually received arrangement did not appear manicures or professionally put together at all. The flowers looked like they...

Olga J

...I requested a refund from my credit card provider claiming I did not receive my goods and services and sent a copy of that complaint to the officers of the company . I received my full refund two days later. You just fight..

PissedConsumer949439
Website
2.2 (465 reviews)
1.6 (459 reviews)
Reviewer's quote

...Website said some items may be substituted due to availability...

Leah s

...Sent complaint via website. No response. Saw my bill, it was in American funds which is not listed on the website...

PissedConsumer1000721

From You Flowers and Wesley Berry Flowers Pros and Cons

Pros
  • Website
  • Ease of ordering
  • Company responded to complaint
  • Initial location on web
  • Fast delivery
  • Offered coupons
Cons
  • Customer service
  • Failed delivery
  • Lack of customer service
  • Awful customer service
  • Failure to deliver product
  • Bait and switch on order

From You Flowers and Wesley Berry Flowers Most Positive Reviews

Top rated reviews
5

I ordered flowers for my niece and chose the same day delivery option. The company called on same day and said they...

5

I ordered flowers for a funeral, and flowers were never delivered. I have emailed twice, no reply. I spoke with...

From You Flowers and Wesley Berry Flowers Most Critical Reviews

Lowest rated reviews
1

I had ordered flowers to be delivered to my friend on her birthday on Sep 2. They have not been delivered and the compan...

1

I ordered flowers on 8/26/2014 for same day delivery. The deals on line were great. I selected a floral arrangement...

From You Flowers and Wesley Berry Flowers Latest Reviews

Recent published reviews
2.1

Please my order before 9am. Checked updated regularly. Nothing changed. Called 4 different time & spoke to 4 different...

Read all 1451 reviews

I signed up with them ordered the clover mini...received it broken. I called and they said mail it back they would send...

Read all 2594 reviews

From You Flowers and Wesley Berry Flowers Products and Services

Most reviewed product and services
  • From You Flowers Flowers (362 reviews)
  • From You Flowers Delivery Service (358 reviews)
  • From You Flowers Arrangement (243 reviews)
  • Wesley Berry Flowers Flowers (990 reviews)
  • Wesley Berry Flowers Delivery Service (390 reviews)
  • Wesley Berry Flowers Arrangement (363 reviews)