PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Teleflora and From You Flowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Teleflora
From You Flowers

Teleflora and From You Flowers Overview

Total reviews
434
1519
Company responses
0
0
Issues resolved
5
13

Teleflora and From You Flowers Consumer Ratings

Rank
37 out of 237 in Flowers / Florist category
36 out of 237 in Flowers / Florist category
Customer service
34 in category
28 in category
Exchange, Refund and Cancellation Policy
31 in category
22 in category
Delivery Service
23 in category
29 in category
Website
27 in category
23 in category

Teleflora and From You Flowers Rating Details

Customer service
1.2 (204 reviews)
1.3 (575 reviews)
Reviewer's quote

...At that point the customer service rep didn't even attempt to call the florist. Called at 2, they reached the florist. Supposedly the flowers were in route...

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...HORRIBLE CUSTOMER SERVICE, HORRIBLE FOLLOW UP!. OR lack there of!..

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Exchange, Refund and Cancellation Policy
1.2 (187 reviews)
1.4 (508 reviews)
Reviewer's quote

...And I never received the refund for the expedited delivery fee. Worst Customer Service EVER!..

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...Joshua the representative hung up on me and I do not have a cancellation number nor do I have any way to knowing if this is resolved..

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Delivery Service
1.6 (174 reviews)
1.4 (496 reviews)
Reviewer's quote

...99 and service fee of 22. 99 a total of $162. 98 and what i received was nothing like the picture I ordered from the website..

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... called your customer service department the first representative basically explained that there was nothing that she could do she would make contact with the delivery service to see why they were late. I called a second time and the representative was very nice and she actually offered me a small credit. Just wante...

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Website
2.1 (168 reviews)
2.1 (499 reviews)
Reviewer's quote

...I've NEVER had this happen with them!! Just saying!!! I paid the "price" of the DELUXE flowers on their website today. ..

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Checked website at 10 AM Eastern time they were on the truck for delivery as promised for 12 noon called when they werent delivered and they said they were on the truck still which was 3 PM Eastern time which means theyve been in the truck for six hours which means they were probably not very fresh...

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Teleflora and From You Flowers Pros and Cons

Pros
  • Pictured flowers
  • Flower picture i never received
  • Anticipation of beautiful arrangement
  • Website
  • Ease of ordering
  • Company responded to complaint
Cons
  • Customer service
  • Never got flowers
  • Delivered product
  • Customer service
  • Failed delivery
  • Lack of customer service

Teleflora and From You Flowers Most Positive Reviews

Top rated reviews
5

It's correct that you let the company knew what you felt about their product. Be reminded that any company who sell...

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5

I ordered flowers for my niece and chose the same day delivery option. The company called on same day and said they...

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3.9

What I ordered was the Deck of Halls Tree and what I received was something you can buy at Home Depot. Asked for 12/17/2...

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5

Failed to deliver when promised. Ruined Valentine's day for my wife and I. If u cant keep up with orders then u...

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Teleflora and From You Flowers Most Critical Reviews

Lowest rated reviews
1

I had flowers delivered to my mothers funeral. They sent something completely different than the picture i ordered...

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1

I had ordered flowers to be delivered to my friend on her birthday on Sep 2. They have not been delivered and the compan...

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1

I ordered flowers for my girlfriend, instructed and payed extra to have them delivered before lunch time to her job. It...

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1

I called and ordered flowers and a bear for my anniversary on 9/15/14 and was told if I wanted it done that day I had...

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Teleflora and From You Flowers Latest Reviews

Recent published reviews
No votes

Flower arrangement for deceased Marine Veteran. Not exactly what I ordered. Was not premium, not even standard. Very...

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No votes

I ordered lovely rose arrangement for daughter's birthday.
Gave all info, including charge card info.
I ordered online.
Lat...

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1

Placed an order through the website with explicit instruction on delivery of the flowers. In the message section I...

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1

About 1 1/2 weeks ago I ordered flowers and a cake for my daughter's birthday July 1. Today I get confirmation the...

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Teleflora and From You Flowers Products and Services

Most reviewed product and services
  • Teleflora Delivery Service (122 reviews)
  • Teleflora Flowers (74 reviews)
  • Teleflora Arrangement (66 reviews)
  • From You Flowers Delivery Service (376 reviews)
  • From You Flowers Flowers (365 reviews)
  • From You Flowers Arrangement (246 reviews)