PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Teleflora and From You Flowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Teleflora
From You Flowers

Teleflora and From You Flowers Overview

Total reviews
419
1442
Company responses
0
0
Issues resolved
5
12

From You Flowers was first mentioned on PissedConsumer on Oct 29, 2007 and since then this brand received 1442 reviews. It is 1023 reviews more than Teleflora received since May 16, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Teleflora customer support team and From You Flowers customer service.

Teleflora and From You Flowers Consumer Ratings

Rank
34 out of 356 in Flowers / Florist category
32 out of 356 in Flowers / Florist category
Customer service
28 in category
24 in category
Exchange, Refund and Cancellation Policy
27 in category
19 in category
Delivery Service
20 in category
27 in category

According to consumer ratings and reviews, From You Flowers ranks 2 points higher in the Flowers / Florist category than Teleflora. People gave Teleflora 1.3 stars for Customer service criterion in Flowers / Florist category and it is 57 points higher than the worst rated brand in this category. At the same time, From You Flowers was rated 1.3 stars for Customer service criterion in this category and it is 61 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that From You Flowers has a higher rating than Teleflora. Regarding Delivery Service criterion, consumers gave Teleflora 1.6 stars and it is 76% greater than other in category. From You Flowers however was rated 1.4 stars and it is 68% greater than other in category.

Teleflora and From You Flowers Rating Details

Customer service
1.3 (194 reviews)
1.3 (532 reviews)
Reviewer's quote

all i can say is the quality and delivery versus price is poorand the items that come don't last more than a dayi have purchased a few times and both times disappointeddon't buy from them is my advisegeorge

georgep

...I will never use this service again, and this was my 1st time..

Diana P
Exchange, Refund and Cancellation Policy
1.2 (178 reviews)
1.4 (471 reviews)
Reviewer's quote

The flowers they send do not match the flowers that are delivered. Paid $250.00 for a “premium” arrangement that looks like it came from a gas station. This should be illegal. If you care AT ALL about the recipient, don’t use this POS company. If you really hate the recipient, send away!

Rachel W

...I called the cutomer serveice twice and got two completely different "refund" options both barely covering the delivery fee. They read from scrips like lifeless robots and dont care about your service just the green in your pocket. Save yourself the headache and look else where..

Anthony M
Delivery Service
1.6 (166 reviews)
1.4 (454 reviews)
Reviewer's quote

...Then had a online chat with Kali who told me they would delivery them today 07/02 and give me 1/2 of my $ back and assured be to have them there today. No Thanks!!!!!! (4 days later)Finally got someone on the phone and they did say they would return my $ back. NEVER USE THIS COMPANY !!!..

APRIL

...Delivery was timely but what they dropped off looked like something you'd pick up at the discount den. Very skimpy and not fall like at ALL. Absolutely nothing like the picture of what I had paid for...

VIRGINIA S

Teleflora and From You Flowers Pros and Cons

Pros
  • Pictured flowers
  • Flower picture i never received
  • Anticipation of beautiful arrangement
  • Website
  • Ease of ordering
  • Company responded to complaint
Cons
  • Customer service
  • Never got flowers
  • Delivered product
  • Customer service
  • Failed delivery
  • Lack of customer service

Teleflora and From You Flowers Most Positive Reviews

Top rated reviews
4.9

It's correct that you let the company knew what you felt about their product. Be reminded that any company who sell...

5

I ordered flowers for my niece and chose the same day delivery option. The company called on same day and said they...

Teleflora and From You Flowers Most Critical Reviews

Lowest rated reviews
1

I had flowers delivered to my mothers funeral. They sent something completely different than the picture i ordered...

1

I had ordered flowers to be delivered to my friend on her birthday on Sep 2. They have not been delivered and the compan...

Teleflora and From You Flowers Latest Reviews

Recent published reviews
2.5

Every holiday I have receive a coupon with a 25% code that NEVER works. This week they did it again. This card states...

Read all 419 reviews
1.1

I placed an order for a Thanksgiving table centerpiece for my sister in Texas on Tuesday before Thanksgiving. Delivery...

Read all 1442 reviews

Teleflora and From You Flowers Products and Services

Most reviewed product and services
  • Teleflora Delivery Service (119 reviews)
  • Teleflora Flowers (70 reviews)
  • Teleflora Arrangement (62 reviews)
  • From You Flowers Flowers (360 reviews)
  • From You Flowers Delivery Service (354 reviews)
  • From You Flowers Arrangement (241 reviews)