PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about From You Flowers and Teleflora as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

From You Flowers
Teleflora

From You Flowers and Teleflora Overview

Total reviews
1451
422
Company responses
0
0
Issues resolved
12
5

From You Flowers was first mentioned on PissedConsumer on Oct 29, 2007 and since then this brand received 1451 reviews. It is 1029 reviews more than Teleflora received since May 16, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with From You Flowers customer support team and Teleflora customer service.

From You Flowers and Teleflora Consumer Ratings

Rank
33 out of 277 in Flowers / Florist category
34 out of 277 in Flowers / Florist category
Customer service
25 in category
29 in category
Exchange, Refund and Cancellation Policy
20 in category
27 in category
Website
21 in category
25 in category

According to consumer ratings and reviews, From You Flowers ranks 1 points higher in the Flowers / Florist category than Teleflora. People gave From You Flowers 1.3 stars for Customer service criterion in Flowers / Florist category and it is 61 points higher than the worst rated brand in this category. At the same time, Teleflora was rated 1.3 stars for Customer service criterion in this category and it is 57 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that From You Flowers has a higher rating than Teleflora. Regarding Website criterion, consumers gave From You Flowers 2.2 stars and it is 76% greater than other in category. Teleflora however was rated 2.1 stars and it is 71% greater than other in category.

From You Flowers and Teleflora Rating Details

Customer service
1.3 (538 reviews)
1.3 (197 reviews)
Reviewer's quote

...When you call customer service, you only hear ads to but a cruise. THIS IS A SCAM COMPANY..

PissedConsumer1751378

...Horrendous customer service..

Rilla
Exchange, Refund and Cancellation Policy
1.4 (475 reviews)
1.2 (181 reviews)
Reviewer's quote

Called and complained they said they have a substitute policy if not the same flowers they substitute for something similar which is completely understandable; however, the actually received arrangement did not appear manicures or professionally put together at all. The flowers looked like they...

Olga J

... that I would not be okay with that resolution and just said that the only two resolutions that I could accept would be the correct arrangement delivered or a refund. I'm not going to pay for something I did not order. The customer service representative upped the discount code to 50% off my next order...

Sara Elkorchi
Website
2.2 (465 reviews)
2.1 (162 reviews)
Reviewer's quote

...Website said some items may be substituted due to availability...

Leah s

...I've NEVER had this happen with them!! Just saying!!! I paid the "price" of the DELUXE flowers on their website today. ..

PissedConsumer1190278

From You Flowers and Teleflora Pros and Cons

Pros
  • Website
  • Ease of ordering
  • Company responded to complaint
  • Pictured flowers
  • Anticipation of beautiful arrangement
  • Flower picture i never received
Cons
  • Customer service
  • Failed delivery
  • Lack of customer service
  • Customer service
  • Never got flowers
  • Delivered product

From You Flowers and Teleflora Most Positive Reviews

Top rated reviews
5

I ordered flowers for my niece and chose the same day delivery option. The company called on same day and said they...

4.9

It's correct that you let the company knew what you felt about their product. Be reminded that any company who sell...

From You Flowers and Teleflora Most Critical Reviews

Lowest rated reviews
1

I had ordered flowers to be delivered to my friend on her birthday on Sep 2. They have not been delivered and the compan...

1

I had flowers delivered to my mothers funeral. They sent something completely different than the picture i ordered...

From You Flowers and Teleflora Latest Reviews

Recent published reviews
2.1

Please my order before 9am. Checked updated regularly. Nothing changed. Called 4 different time & spoke to 4 different...

Read all 1451 reviews
2.7

Pictured here is the premium bouquet I ordered (biggest size) vs. what my recipient received. This is painful to see! I...

Read all 422 reviews

From You Flowers and Teleflora Products and Services

Most reviewed product and services
  • From You Flowers Flowers (362 reviews)
  • From You Flowers Delivery Service (358 reviews)
  • From You Flowers Arrangement (243 reviews)
  • Teleflora Delivery Service (120 reviews)
  • Teleflora Flowers (71 reviews)
  • Teleflora Arrangement (63 reviews)