PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about From You Flowers and Teleflora as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

From You Flowers
Teleflora

From You Flowers and Teleflora Overview

Total reviews 1521 434
Company responses 0 0
Issues resolved 13 5

From You Flowers and Teleflora Consumer Ratings

Rank
36 out of 242 in Flowers / Florist category
37 out of 242 in Flowers / Florist category
Customer service
26 in category
33 in category
Exchange, Refund and Cancellation Policy
22 in category
30 in category
Delivery Service
29 in category
22 in category
Website
24 in category
26 in category

From You Flowers and Teleflora Rating Details

Customer service
1.3 (576 reviews)
1.2 (204 reviews)
Reviewer's quote

...Called customer service and they gave me the run around. Told me the florist had spoke to the person and arranged redelivery. Wrong my friend did not talk to them at this point, I said that, I told them they did not deliver on their promise...

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...At that point the customer service rep didn't even attempt to call the florist. Called at 2, they reached the florist. Supposedly the flowers were in route...

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Exchange, Refund and Cancellation Policy
1.4 (510 reviews)
1.2 (187 reviews)
Reviewer's quote

...Joshua the representative hung up on me and I do not have a cancellation number nor do I have any way to knowing if this is resolved..

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...And I never received the refund for the expedited delivery fee. Worst Customer Service EVER!..

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Delivery Service
1.4 (499 reviews)
1.6 (174 reviews)
Reviewer's quote

... called your customer service department the first representative basically explained that there was nothing that she could do she would make contact with the delivery service to see why they were late. I called a second time and the representative was very nice and she actually offered me a small credit. Just wante...

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...99 and service fee of 22. 99 a total of $162. 98 and what i received was nothing like the picture I ordered from the website..

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Website
2.1 (500 reviews)
2.1 (168 reviews)
Reviewer's quote

Checked website at 10 AM Eastern time they were on the truck for delivery as promised for 12 noon called when they werent delivered and they said they were on the truck still which was 3 PM Eastern time which means theyve been in the truck for six hours which means they were probably not very fresh...

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...I've NEVER had this happen with them!! Just saying!!! I paid the "price" of the DELUXE flowers on their website today. ..

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From You Flowers and Teleflora Pros and Cons

Pros
  • Website
  • Ease of ordering
  • Company responded to complaint
  • Pictured flowers
  • Flower picture i never received
  • Anticipation of beautiful arrangement
Cons
  • Customer service
  • Failed delivery
  • Lack of customer service
  • Customer service
  • Never got flowers
  • Delivered product

From You Flowers and Teleflora Most Positive Reviews

Top rated reviews
5

I ordered flowers for my niece and chose the same day delivery option. The company called on same day and said they...

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5

It's correct that you let the company knew what you felt about their product. Be reminded that any company who sell...

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5

Failed to deliver when promised. Ruined Valentine's day for my wife and I. If u cant keep up with orders then u...

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3.9

What I ordered was the Deck of Halls Tree and what I received was something you can buy at Home Depot. Asked for 12/17/2...

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From You Flowers and Teleflora Most Critical Reviews

Lowest rated reviews
1

I had ordered flowers to be delivered to my friend on her birthday on Sep 2. They have not been delivered and the compan...

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1

I had flowers delivered to my mothers funeral. They sent something completely different than the picture i ordered...

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1

I called and ordered flowers and a bear for my anniversary on 9/15/14 and was told if I wanted it done that day I had...

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1

I ordered flowers for my girlfriend, instructed and payed extra to have them delivered before lunch time to her job. It...

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From You Flowers and Teleflora Latest Reviews

Recent published reviews
2.3

Ordered flowers at 11am to be delivered that day paid extra for fast delivery. Nowhere does it start that flowers won't...

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No votes

Flower arrangement for deceased Marine Veteran. Not exactly what I ordered. Was not premium, not even standard. Very...

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1

They have one job. Deliver flowers. They failed. Service was horrible. They use subcontractor florists and then...

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1

Placed an order through the website with explicit instruction on delivery of the flowers. In the message section I...

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From You Flowers and Teleflora Products and Services

Most reviewed product and services
  • From You Flowers Delivery Service (375 reviews)
  • From You Flowers Flowers (365 reviews)
  • From You Flowers Arrangement (246 reviews)
  • Teleflora Delivery Service (122 reviews)
  • Teleflora Flowers (74 reviews)
  • Teleflora Arrangement (66 reviews)