PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ProFlowers and From You Flowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ProFlowers
From You Flowers

ProFlowers and From You Flowers Overview

Total reviews
1333
1451
Company responses
12
0
Issues resolved
5
12

From You Flowers was first mentioned on PissedConsumer on Oct 29, 2007 and since then this brand received 1451 reviews. It is 118 reviews more than ProFlowers received since Jan 10, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with From You Flowers customer support team than with ProFlowers customer service.

ProFlowers and From You Flowers Consumer Ratings

Rank
29 out of 277 in Flowers / Florist category
33 out of 277 in Flowers / Florist category
Customer service
26 in category
25 in category
Website
25 in category
21 in category
Exchange, Refund and Cancellation Policy
21 in category
20 in category

According to consumer ratings and reviews, ProFlowers ranks 4 points higher in the Flowers / Florist category than From You Flowers. People gave ProFlowers 1.3 stars for Customer service criterion in Flowers / Florist category and it is 61 points higher than the worst rated brand in this category. At the same time, From You Flowers was rated 1.3 stars for Customer service criterion in this category and it is 62 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that From You Flowers has a higher rating than ProFlowers. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave ProFlowers 1.4 stars and it is 76% greater than other in category. From You Flowers however was rated 1.4 stars and it is 77% greater than other in category.

ProFlowers and From You Flowers Rating Details

Customer service
1.3 (265 reviews)
1.3 (538 reviews)
Reviewer's quote

...Very dissatisfied with proflowers customer service as well..

Kiley

...When you call customer service, you only hear ads to but a cruise. THIS IS A SCAM COMPANY..

PissedConsumer1751378
Website
2.1 (254 reviews)
2.2 (465 reviews)
Reviewer's quote

...All over website it says get flowers on Valentines day. Did checkout and got to see all the fees that are not advertised more than doubling the advertised price. Part of fee is "Guaranteed Delivery on Valentines Day...

Vin E

...Website said some items may be substituted due to availability...

Leah s
Exchange, Refund and Cancellation Policy
1.4 (242 reviews)
1.4 (475 reviews)
Reviewer's quote

...I got refund (I hope) , and will NEVER use them ever again. Stay away from this sorry company!..

PissedConsumer1730728

Called and complained they said they have a substitute policy if not the same flowers they substitute for something similar which is completely understandable; however, the actually received arrangement did not appear manicures or professionally put together at all. The flowers looked like they...

Olga J

ProFlowers and From You Flowers Pros and Cons

Pros
  • Selection
  • Website
  • Initial prices
  • Website
  • Ease of ordering
  • Company responded to complaint
Cons
  • Customer service
  • Hidden costs
  • Fraudulant representation
  • Customer service
  • Failed delivery
  • Lack of customer service

ProFlowers and From You Flowers Most Positive Reviews

Top rated reviews
5

I have used ProFlowers for years and was always very satisfied with the service. But now that FTD has taken over, they...

5

I ordered flowers for my niece and chose the same day delivery option. The company called on same day and said they...

ProFlowers and From You Flowers Most Critical Reviews

Lowest rated reviews
1

This company is a total scam! I bought an on-line coupon that should have saved me $15, instead I find that not only is...

1

I had ordered flowers to be delivered to my friend on her birthday on Sep 2. They have not been delivered and the compan...

ProFlowers and From You Flowers Latest Reviews

Recent published reviews
1.1

I ordered flowers for my brother-in-law. Flowers arrived dead in 12/16/19. I called and promised delivery on 12/17/19. F...

Read all 1333 reviews
2.1

Please my order before 9am. Checked updated regularly. Nothing changed. Called 4 different time & spoke to 4 different...

Read all 1451 reviews

ProFlowers and From You Flowers Products and Services

Most reviewed product and services
  • Proflowers Flowers (416 reviews)
  • Proflowers Delivery Service (210 reviews)
  • Proflowers Arrangement (155 reviews)
  • From You Flowers Flowers (362 reviews)
  • From You Flowers Delivery Service (358 reviews)
  • From You Flowers Arrangement (243 reviews)