PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about From You Flowers and Prestige Flowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

From You Flowers
Prestige Flowers

From You Flowers and Prestige Flowers Overview

Total reviews
1451
977
Company responses
0
0
Issues resolved
12
4

From You Flowers was first mentioned on PissedConsumer on Oct 29, 2007 and since then this brand received 1451 reviews. It is 474 reviews more than Prestige Flowers received since Mar 18, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with From You Flowers customer support team than with Prestige Flowers customer service.

From You Flowers and Prestige Flowers Consumer Ratings

Rank
33 out of 277 in Flowers / Florist category
36 out of 277 in Flowers / Florist category
Customer service
25 in category
30 in category
Exchange, Refund and Cancellation Policy
20 in category
35 in category
Website
21 in category
23 in category

According to consumer ratings and reviews, From You Flowers ranks 3 points higher in the Flowers / Florist category than Prestige Flowers. People gave From You Flowers 1.3 stars for Customer service criterion in Flowers / Florist category and it is 61 points higher than the worst rated brand in this category. At the same time, Prestige Flowers was rated 1.2 stars for Customer service criterion in this category and it is 56 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that From You Flowers has a higher rating than Prestige Flowers. Regarding Website criterion, consumers gave From You Flowers 2.2 stars and it is 76% greater than other in category. Prestige Flowers however was rated 2.1 stars and it is 73% greater than other in category.

From You Flowers and Prestige Flowers Rating Details

Customer service
1.3 (538 reviews)
1.2 (465 reviews)
Reviewer's quote

...When you call customer service, you only hear ads to but a cruise. THIS IS A SCAM COMPANY..

PissedConsumer1751378

...No customer service skills when communicating with company. Stick to M&S and Next in future..

Pamela K
Exchange, Refund and Cancellation Policy
1.4 (475 reviews)
1.1 (431 reviews)
Reviewer's quote

Called and complained they said they have a substitute policy if not the same flowers they substitute for something similar which is completely understandable; however, the actually received arrangement did not appear manicures or professionally put together at all. The flowers looked like they...

Olga J

...I have requested a full refund and am still awaiting a response..

Anaiah
Website
2.2 (465 reviews)
2.1 (400 reviews)
Reviewer's quote

...Website said some items may be substituted due to availability...

Leah s

...i tried calling them again but there lines were closed@2 even though saying on website open till 6pm . lost my money and the flowers...

Margaret

From You Flowers and Prestige Flowers Pros and Cons

Pros
  • Website
  • Ease of ordering
  • Company responded to complaint
  • Very little
  • Website
  • Web site easy to use
Cons
  • Customer service
  • Failed delivery
  • Lack of customer service
  • Customer service
  • General attitude
  • No refund policy

From You Flowers and Prestige Flowers Most Positive Reviews

Top rated reviews
5

I ordered flowers for my niece and chose the same day delivery option. The company called on same day and said they...

5

Ordered flowers for a friend to be delivered yesterday total bill £30.50 the flowers didn't arrive and no card was left...

From You Flowers and Prestige Flowers Most Critical Reviews

Lowest rated reviews
1

I had ordered flowers to be delivered to my friend on her birthday on Sep 2. They have not been delivered and the compan...

1

Flowers are delivered by Royal Mail. How many florists do you know that use Royal Mail? These are perishable goods. I or...

From You Flowers and Prestige Flowers Latest Reviews

Recent published reviews
2.1

Please my order before 9am. Checked updated regularly. Nothing changed. Called 4 different time & spoke to 4 different...

Read all 1451 reviews
1

Delivery confirmation stated delivery on the 11th ...Arrived on the 13th looked nothing like the picture...

Read all 977 reviews

From You Flowers and Prestige Flowers Products and Services

Most reviewed product and services
  • From You Flowers Flowers (362 reviews)
  • From You Flowers Delivery Service (358 reviews)
  • From You Flowers Arrangement (243 reviews)
  • Prestige Flowers Flowers (312 reviews)
  • Prestige Flowers Delivery Service (222 reviews)
  • Prestige Flowers Bouquet (149 reviews)