From You Flowers vs Justflowers

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From You Flowers

Flowers / Florist
  • 6 ISSUES RESOLVED
  • 1165 TOTAL REVIEWS
  • $54.3K CLAIMED LOSSES
  • $121 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Turnaround Time
  • Website 15
  • Ease of ordering 10
  • Company responded to complaint 6
  • Delivered on time 5
  • Website and prices 4

Customers don't like

  • Failed delivery48
  • Lack of customer service41
  • Misrepresentation31
  • Guarantee is false27
  • No offer for full refund13

Products by From You Flowers

No items

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Justflowers

Flowers / Florist
Has verified representatives
  • 0 ISSUES RESOLVED
  • 10 COMPANY RESPONSES
  • 249 TOTAL REVIEWS
  • $20.8K CLAIMED LOSSES
  • $155 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Turnaround Time
  • Website 2
  • Customer service called me to ask question on the characters 2
  • Choices and the site 1
  • Which was not clear to them 1
  • How they handled the issue 1

Customers don't like

  • Lied about delivery7
  • Incompetent delivery failure5
  • False advertising4
  • Spoiled a very special occasion by not delivering the flowers4
  • Lied about guarantee4

Products by Justflowers

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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