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From You Flowers

Flowers / Florist
  • 6 ISSUES RESOLVED
  • 1261 TOTAL REVIEWS
  • $56K CLAIMED LOSSES
  • $117 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Turnaround Time
  • Website 15
  • Ease of ordering 10
  • Company responded to complaint 6
  • Delivered on time 5
  • I could have flowers delivered 5

Customers don't like

  • Failed delivery20
  • Lack of customer service19
  • Guarantee is false17
  • Misrepresentation15
  • Customer service7
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Justflowers

Flowers / Florist
Has verified representatives
  • 0 ISSUES RESOLVED
  • 10 COMPANY RESPONSES
  • 279 TOTAL REVIEWS
  • $30.5K CLAIMED LOSSES
  • $205 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Turnaround Time
  • Website 2
  • Customer service called me to ask question on the characters 2
  • Choices and the site 1
  • Which was not clear to them 1
  • How they handled the issue 1

Customers don't like

  • Spoiled a very special occasion by not delivering the flowers4
  • False advertising4
  • Lied about delivery4
  • Incompetent delivery failure3
  • Lied about guarantee2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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