PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ftd Companies and From You Flowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ftd Companies
From You Flowers

Ftd Companies and From You Flowers Overview

Total reviews
6
1451
Company responses
0
0
Issues resolved
0
12

From You Flowers was first mentioned on PissedConsumer on Oct 29, 2007 and since then this brand received 1451 reviews. It is 1445 reviews more than Ftd Companies received since Nov 27, 2015.

Ftd Companies and From You Flowers Consumer Ratings

Rank
38 out of 277 in Flowers / Florist category
33 out of 277 in Flowers / Florist category
Customer service
65 in category
25 in category
Turnaround Time
10 in category
23 in category
Website
13 in category
21 in category

According to consumer ratings and reviews, From You Flowers ranks 5 points higher in the Flowers / Florist category than Ftd Companies. People gave Ftd Companies 1 stars for Customer service criterion in Flowers / Florist category and it is 21 points higher than the worst rated brand in this category. At the same time, From You Flowers was rated 1.3 stars for Customer service criterion in this category and it is 61 points higher than the worst rated brand in this category. If we look at Turnaround Time criterion, than we see that Ftd Companies has a higher rating than From You Flowers. Regarding Website criterion, consumers gave Ftd Companies 3 stars and it is 85% greater than other in category. From You Flowers however was rated 2.2 stars and it is 76% greater than other in category.

Ftd Companies and From You Flowers Rating Details

Customer service
1 (4 reviews)
1.3 (538 reviews)
Reviewer's quote

I called FTD and was placed on hold for over 45 minutes after asking to speak with a dupervisor, Because I could not tell the customer service rep (identified as Patty) the name and address of the party that sent the gift, the supervisor would not speak with me. Really! This was a gift from cousins...

PissedConsumer786912

...When you call customer service, you only hear ads to but a cruise. THIS IS A SCAM COMPANY..

PissedConsumer1751378
Turnaround Time
2 (3 reviews)
1.4 (409 reviews)
Reviewer's quote

At 4:56pm, while speaking with the last C/S agent, I stated that i wanted a refund because there was clearly no way this arrangement would arrive on time. I was told that I had to wait until after 5pm in order to receive the refund (and if FTD did not get an email from the florist to confirm...

Lebron

...Called 4 different time & spoke to 4 different people within a hour. Left on hold the 1st time, could not contact flower shop 2nd time, was told delivered 3rd time. So called where they were to be delivered...

PissedConsumer1763610
Website
3 (3 reviews)
2.2 (465 reviews)
Reviewer's quote

For the $105.99 which I was charged, there was a "bouquet" delivered to my mother on her 70th birthday which looked like it was grabbed from the $12 bucket at the local grocery store. Just as pitiful and unimpressive as could be. And the bouquet I ordered was the top tier item! It was...

Saheed

...Website said some items may be substituted due to availability...

Leah s

Ftd Companies and From You Flowers Pros and Cons

Pros
No votes
  • Website
  • Ease of ordering
  • Company responded to complaint
Cons
  • Pitiful quality of the bouquet compared to market cost
  • Lack of delivery and customer service
  • Customer service
  • Failed delivery
  • Lack of customer service

Ftd Companies and From You Flowers Most Positive Reviews

Top rated reviews
No votes
5

I ordered flowers for my niece and chose the same day delivery option. The company called on same day and said they...

Ftd Companies and From You Flowers Most Critical Reviews

Lowest rated reviews
1

I ordered Christmas flowers to be delivered to my daughter in NC on December 21st to be delivered on December 24th, on t...

1

I had ordered flowers to be delivered to my friend on her birthday on Sep 2. They have not been delivered and the compan...

Ftd Companies and From You Flowers Latest Reviews

Recent published reviews

I ordered a bouquet That was supposed to include roses and like 3 other flowers. I received a picture of the bouquet...

Read all 6 reviews
2.1

Please my order before 9am. Checked updated regularly. Nothing changed. Called 4 different time & spoke to 4 different...

Read all 1451 reviews

Ftd Companies and From You Flowers Products and Services

Most reviewed product and services
  • Ftd Companies Delivery Service (1 review)
  • Ftd Companies Lavender Beauty-23 Bouquet (1 review)
  • From You Flowers Flowers (362 reviews)
  • From You Flowers Delivery Service (358 reviews)
  • From You Flowers Arrangement (243 reviews)