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Frito Lay
Kraft Foods

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frito Lay

Frito Lay

2.7
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 647 TOTAL REVIEWS
Rank
54 out of 1003
in Food Manufacturers category
Rating Details
Product or Service Quality
Customer service
Website
Diversity of Products or Services
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    913
  • SUCCESSFUL
    80%
  • AVG CALL DURATION
    02:01
  • ISSUES RESOLVED
    18%
Top Products and Services
2.8
110 reviews
2
18 reviews
1.4
17 reviews
Kraft Foods

Kraft Foods

2.2
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 415 TOTAL REVIEWS
Rank
105 out of 1003
in Food Manufacturers category
Rating Details
Product or Service Quality
Customer service
Website
Diversity of Products or Services
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    267
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    03:17
  • ISSUES RESOLVED
    18%
Top Products and Services
1.8
29 reviews
2.2
23 reviews
1.4
20 reviews

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