PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Frigidaire and Whirlpool as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Frigidaire
Whirlpool

Frigidaire and Whirlpool Overview

Total reviews 798 1447
Company responses 0 0
Issues resolved 3 13

Frigidaire and Whirlpool Consumer Ratings

Rank
378 out of 1809 in Appliances and Electronics category
428 out of 1809 in Appliances and Electronics category
Product or Service Quality
346 in category
360 in category
Customer service
256 in category
267 in category
Warranty
295 in category
282 in category
Value for money
327 in category
360 in category

Frigidaire and Whirlpool Rating Details

Product or Service Quality
1.3 (255 reviews)
1.2 (417 reviews)
Reviewer's quote

...They schedule Two service calls and my freezer is still broken. The service man said the freezer is so new they don't have parts..

Read full review

...I will never buy any Whirlpool product again!..

Read full review
Customer service
1.3 (248 reviews)
1.3 (392 reviews)
Reviewer's quote

...It's an eternal circle of the void of customer "service". Now it seems Lowes is participating in that same circle, I hope not! Bottom Line: I have a stove I tried to return in the first 30 days of purchase but could not get anyone to answer the phone..

Read full review

...All they do is make junk! Terrible customer service if you get any at all. Do not be fooled if you think their products look nice as they won't last. Total corporate greed...

Read full review
Warranty
1.4 (223 reviews)
1.4 (350 reviews)
Reviewer's quote

On-line address given in ad received in mail for extended warranty on appliances no good. Will not connect!..

Read full review

I have a KitchenAid refrigerator that qualifies for the 10 year warranty, the sealed system needs to be replaced. I live in Waterloo, Ontario an area that has 600K population and is 30 minutes from Toronto but whirlpool claims they do not have anyone in my area that can do the repair. My options...

Read full review
Value for money
1.6 (214 reviews)
1.4 (328 reviews)
Reviewer's quote

...It can be the same kind,Im not asking for my money back Im just in need of something new what my money paid for...

Read full review

...A person came from Whirlpool company and did nothing but argued a lot for giving full money of 5770/- Rs. He told one more person will come for remaining work in just half an hour. But the second person has not turned up even till today i...

Read full review

Frigidaire and Whirlpool Pros and Cons

Pros
  • Very unsatissfied
  • That i found out i never want a frigidaire
  • Stainless steel appliance
  • I will never buy whirlpool appliance
  • Quality look
  • Never will buy whirlpool again
Cons
  • Customer service
  • Poor quailty
  • Do not stand by their products
  • Unhelpful customer service
  • Customer service
  • Unresponsive to needs

Frigidaire and Whirlpool Most Positive Reviews

Top rated reviews
5

I purchased a Frigidare dishwasher from Lowes on August 24, 2016 for a condo I had just purchased and was renovating....

Read full review
5

We bought a new Whirlpool over frange microwave from Lowes. After about two years of light use, it quit heating. Th...

Read full review
5

They didnt have to do anything.
We bought a refrigerator in the early 60s when coppertone was introduced. That fridge sti...

Read full review
5

When the pump stopped working on our 28 year old Whirlpool washer, we purchased a new Whirlpool washer & dryer on...

Read full review

Frigidaire and Whirlpool Most Critical Reviews

Lowest rated reviews
1

All I can say is NEVER BUY A FRIGIDAIRE. Two microwaves broken in 2 years. They refuse to replace, but send technicians...

Read full review
1

I purchased a Whirlpool washing machine this June. Within 6 weeks it was broken. The company told me that the soonest...

Read full review
1

3 different companies sent by them to try to fix and all 3 said not repairable. 2nd one never even came out got info...

Read full review
1

the ice maker was such a piece of junk they had to redesign it but did not RECALL it so they would not have to pay for t...

Read full review

Frigidaire and Whirlpool Latest Reviews

Recent published reviews
2.6

I just need 3 self aligning machine screws please for model # LFMV1645TF

Read full review
1

My Whirlpool range/oven broke before the first year. Because my purchase date was in July but the unit did not get...

Read full review
1

Your company has stolen 200 dollars form my bank account. I have reported you to the BBB. I cannot even fathom the...

Read full review
2.6

We recently bought a Whirlpool Double Oven. Unfortunately or old wall oven was 3/4" wider. No problem, Whirlpools "FIT S...

Read full review

Frigidaire and Whirlpool Products and Services

Most reviewed product and services
  • Frigidaire Refrigerator (221 reviews)
  • Frigidaire Dishwasher (69 reviews)
  • Frigidaire Warranty (41 reviews)
  • Whirlpool Washing Machine (323 reviews)
  • Whirlpool Refrigerator (300 reviews)
  • Whirlpool Dishwasher (79 reviews)