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Frigidaire

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 479 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Very unsatissfied 21
  • That they replaced the first machine 2
  • Phone staff 2
  • Wave touch 1
  • Touch screen 1

Customers don't like

  • Customer service5
  • Indifference to customer requests4
  • Poor quality3
  • Phone customer service system3
  • Lack of phone replies3
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Whirlpool

Appliances and Electronics
  • 6 ISSUES RESOLVED
  • 1053 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Quality look 7
  • I will never buy whirlpool appliance 7
  • Service 5
  • Quiet noise level 5
  • Design 5

Customers don't like

  • Unhelpful customer service13
  • Quality of appliances7
  • Shabby product6
  • Unresponsive service5
  • Refused to fix problem5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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