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Frigidaire

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 465 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Very unsatissfied 21
  • Phone staff 2
  • That they replaced the first machine 2
  • Touch screen 1
  • Wave touch 1

Customers don't like

  • Customer service5
  • Indifference to customer requests4
  • Do not stand by their products3
  • Poor quality3
  • Lack of phone replies3
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Samsung Electronics

Appliances and Electronics
  • 4 ISSUES RESOLVED
  • 718 TOTAL REVIEWS
  • $590K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Tv when it worked 3
  • Features 2
  • Large load capacity 2
  • Overall product design and ease of use 2
  • Quality of tv 2

Customers don't like

  • Customer service12
  • Way they do business4
  • Appliance service life3
  • Poor quality3
  • Lack of warranty coverage3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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