PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about KitchenAid and Frigidaire as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

KitchenAid
Frigidaire

KitchenAid and Frigidaire Overview

Total reviews
664
659
Company responses
0
0
Issues resolved
5
2

KitchenAid was first mentioned on PissedConsumer on Jun 16, 2007 and since then this brand received 664 reviews. It is 5 reviews more than Frigidaire received since Dec 11, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with KitchenAid customer support team than with Frigidaire customer service.

KitchenAid and Frigidaire Consumer Ratings

Rank
37 out of 262 in Kitchen and Cooking category
318 out of 2896 in Appliances and Electronics category
Product or Service Quality
31 in category
298 in category
Customer service
33 in category
206 in category
Price Affordability
37 in category
226 in category

KitchenAid and Frigidaire Rating Details

Product or Service Quality
1.3 (195 reviews)
1.3 (178 reviews)
Reviewer's quote

Control system of Kitchen Aid Diswasher has failed 4 times in as many years. Twice this year. Cheap electronic touch pad controls corrode due to misplacement near high moisture area. Machine cleans well but is prone to total failure and expensive repairs.

PissedConsumer1724897

Had the touch display on my gas range go bad twice in three years never again.

Jason D
Customer service
1.2 (186 reviews)
1.4 (181 reviews)
Reviewer's quote

From two months within purchase,door icemaker repeated failures 14 service calls within 11 moths...

Arlene R

...They contacted back and said a service rep would come out and “fix” it. What !?! It caught on fire..

Don A
Price Affordability
1.9 (165 reviews)
2.5 (137 reviews)
Reviewer's quote

...This price did not include the left door seal or the freezer door seal. The girl at the call center pretty called me a liar saying that quote was a little excessive. So it looks like we will be shopping for a new fridge soon, but it won't be a Whirlppol, Maytag or KItchenAid...

Mateo

You will end up spending more money to continuously repair it when you could just keep buying new ones for the same if not cheaper price. I bought the washer and dryer in a set and out of all the problems with the washer I've had NONE with the dryer. That should tell you something is wrong with the...

Zyanna

KitchenAid and Frigidaire Pros and Cons

Pros
  • Look of product
  • Appearance and reputation
  • Sleek ss design
  • Very unsatissfied
  • That i found out i never want a frigidaire
  • Phone staff
Cons
  • Customer service
  • Defective products
  • Non functioning applance
  • Customer service
  • Do not stand by their products
  • Poor quailty

KitchenAid and Frigidaire Most Positive Reviews

Top rated reviews
4

The glass door of my KitchenAid oven exploded when I was opening it after I baked a pizza at 450F. The glass shattered...

5

I purchased a Frigidare dishwasher from Lowes on August 24, 2016 for a condo I had just purchased and was renovating....

KitchenAid and Frigidaire Most Critical Reviews

Lowest rated reviews
1

I am glad that i found this website
My Kitchenaid Bottom Mount Build in Refrigerator has been making a beeping noise as...

1

All I can say is NEVER BUY A FRIGIDAIRE. Two microwaves broken in 2 years. They refuse to replace, but send technicians...

KitchenAid and Frigidaire Latest Reviews

Recent published reviews

My order number is 0700771028, I have received 3 updates on FedEx website saying that my product would be delivered on...

Read all 664 reviews
1

I bought a refrigerator, stove, microwave and dishwasher from Home Depot. The entire process was horrible but most of...

Read all 659 reviews

KitchenAid and Frigidaire Products and Services

Most reviewed product and services
  • Kitchenaid Dishwasher (100 reviews)
  • Kitchenaid Refrigerator (96 reviews)
  • Kitchenaid Oven (62 reviews)
  • Frigidaire Refrigerator (203 reviews)
  • Frigidaire Dishwasher (64 reviews)
  • Frigidaire Warranty (39 reviews)