PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about KitchenAid and Frigidaire as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

KitchenAid
Frigidaire

KitchenAid and Frigidaire Overview

Total reviews
707
723
Company responses
0
0
Issues resolved
5
2

KitchenAid and Frigidaire Consumer Ratings

Rank
46 out of 259 in Kitchen and Cooking category
409 out of 1791 in Appliances and Electronics category
Product or Service Quality
31 in category
321 in category
Customer service
33 in category
238 in category
Value for money
33 in category
302 in category
Price Affordability
39 in category
255 in category

KitchenAid and Frigidaire Rating Details

Product or Service Quality
1.4 (214 reviews)
1.3 (218 reviews)
Reviewer's quote

...The worst thing is, is that they are still selling this product knowing that it is no good at all. I tried to write a negative review on their website and it kept throwing me out. Customer Service don't bother to contact me...

Read full review

...After several calls, I talked to a customer service representative, told a supervisor would be calling me back. No callback. I tried chat online, they said I would get a callback...

Read full review
Customer service
1.3 (207 reviews)
1.4 (212 reviews)
Reviewer's quote

...Worst customer service of my life. Thanks for the ruined birthday..

Read full review

I requested assistance through customer service TWO TIMES with my refrigerator ice maker bail arm extension level part. All I wanted were the installation instructions and an installed picture, however they instructed me to call a service person. I have a electronics and mechanical degree, I don’t...

Read full review
Value for money
1.4 (180 reviews)
1.5 (176 reviews)
Reviewer's quote

...My wife and I only installed a dishwasher for value in the home. We are empty nesters and wash our few dishes by hand. I wanted mid range but a quiet dishwasher...

Read full review

I spent over $1800 in Sears on a small wall oven 5 months ago and what a waste of money. I used the "Self Clean" feature on the lowest setting for the first time, just to see what it was like. I followed the instructions and everything seemed fine...

Read full review
Price Affordability
2 (179 reviews)
2.4 (161 reviews)
Reviewer's quote

...Her price was $229 and then I could get 25% off. Her Manager said the same. I pointed out Kitchenaid is one company so why do they have 2 prices and the flyer that came with my mixer said to order online but I needed a code...

Read full review

...The price was $2500. Shortly after the manufacturing warranty ran out. The washer kept giving error code E13...

Read full review

KitchenAid and Frigidaire Pros and Cons

Pros
  • Look of product
  • Appearance and reputation
  • Reputation
  • Very unsatissfied
  • That i found out i never want a frigidaire
  • Repair people that came to the house
Cons
  • Customer service
  • Defective products
  • Non functioning applance
  • Customer service
  • Poor quailty
  • Do not stand by their products

KitchenAid and Frigidaire Most Positive Reviews

Top rated reviews
5

the ORDER CLEANER indicator needs to be reset

Read full review
5

I purchased a Frigidare dishwasher from Lowes on August 24, 2016 for a condo I had just purchased and was renovating....

Read full review
5

I would like the top rack would be adjustable for slightly larger everyday dinner plates. An 1/8 to 1/4 would do this fo...

Read full review
5

They didnt have to do anything.
We bought a refrigerator in the early 60s when coppertone was introduced. That fridge sti...

Read full review

KitchenAid and Frigidaire Most Critical Reviews

Lowest rated reviews
1

I am glad that i found this website
My Kitchenaid Bottom Mount Build in Refrigerator has been making a beeping noise as...

Read full review
1

All I can say is NEVER BUY A FRIGIDAIRE. Two microwaves broken in 2 years. They refuse to replace, but send technicians...

Read full review
1

I got a new KitchenAid Convection Microwave oven in August 2014. It has never worked. I called Kitchenaid and they...

Read full review
1

3 different companies sent by them to try to fix and all 3 said not repairable. 2nd one never even came out got info...

Read full review

KitchenAid and Frigidaire Latest Reviews

Recent published reviews
No votes

No one told me anything about how to remove the ice removable tray in the fridge

Read full review
2.2

Called Frigidaire, regarding problem with temperature to low in the refrigerator compartment. told that they could...

Read full review
1

After 15 days of my purchase, no package and no tracking number.
I call them twice but their system was down.

Read full review
No votes

I have been a tried and true Frigidaire customer for my washer / Dryer, refrigerator and freezer. Now, the Company is...

Read full review

KitchenAid and Frigidaire Products and Services

Most reviewed product and services
  • Kitchenaid Dishwasher (105 reviews)
  • Kitchenaid Refrigerator (100 reviews)
  • Kitchenaid Oven (63 reviews)
  • Frigidaire Refrigerator (212 reviews)
  • Frigidaire Dishwasher (64 reviews)
  • Frigidaire Warranty (40 reviews)