PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about KitchenAid and Frigidaire as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

KitchenAid
Frigidaire

KitchenAid and Frigidaire Overview

Total reviews 775 800
Company responses 0 0
Issues resolved 6 3

KitchenAid and Frigidaire Consumer Ratings

Rank
57 out of 284 in Kitchen and Cooking category
380 out of 1813 in Appliances and Electronics category
Product or Service Quality
43 in category
342 in category
Customer service
41 in category
251 in category
Value for money
43 in category
321 in category
Price Affordability
49 in category
272 in category

KitchenAid and Frigidaire Rating Details

Product or Service Quality
1.3 (246 reviews)
1.3 (255 reviews)
Reviewer's quote

Your service is bad - bad i can't express the level of service that you receive or non service that bad bad bad bad ugly rude nasty..

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...They schedule Two service calls and my freezer is still broken. The service man said the freezer is so new they don't have parts..

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Customer service
1.3 (239 reviews)
1.3 (248 reviews)
Reviewer's quote

...Never buy their product again, not even a mixer! Has been very very very frustrating with their customer service. Oh btw, do not trust all the four and five stars given on their official website. I posted my 1 star review and just discovered it was deleted by the company - so much for transparency!..

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...It's an eternal circle of the void of customer "service". Now it seems Lowes is participating in that same circle, I hope not! Bottom Line: I have a stove I tried to return in the first 30 days of purchase but could not get anyone to answer the phone..

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Value for money
1.5 (208 reviews)
1.6 (215 reviews)
Reviewer's quote

...So bottom line everybody got their money and I got the defective product. Don't ever buy Kitchenaid. They don't stand behind their products...

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...It can be the same kind,Im not asking for my money back Im just in need of something new what my money paid for...

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Price Affordability
2 (198 reviews)
2.4 (193 reviews)
Reviewer's quote

I ordered a kitchen aid appliance and they charged more than the price showed why did you do it..

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The cost for parts was more than 50% of the new purchase price and installation of all the parts was MORE Expensive than the fridge itself. The tech told us it was a nightmare to replace all these parts hence its price. The tech claimed that it must have had a manufacture default originally that...

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KitchenAid and Frigidaire Pros and Cons

Pros
  • Look of product
  • Reputation
  • Design look of product
  • Very unsatissfied
  • That i found out i never want a frigidaire
  • Stainless steel appliance
Cons
  • Customer service
  • Defective products
  • Quality of products and customer service
  • Customer service
  • Poor quailty
  • Do not stand by their products

KitchenAid and Frigidaire Most Positive Reviews

Top rated reviews
5

the ORDER CLEANER indicator needs to be reset

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5

I purchased a Frigidare dishwasher from Lowes on August 24, 2016 for a condo I had just purchased and was renovating....

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5

I would like the top rack would be adjustable for slightly larger everyday dinner plates. An 1/8 to 1/4 would do this fo...

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5

They didnt have to do anything.
We bought a refrigerator in the early 60s when coppertone was introduced. That fridge sti...

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KitchenAid and Frigidaire Most Critical Reviews

Lowest rated reviews
1

I am glad that i found this website
My Kitchenaid Bottom Mount Build in Refrigerator has been making a beeping noise as...

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1

All I can say is NEVER BUY A FRIGIDAIRE. Two microwaves broken in 2 years. They refuse to replace, but send technicians...

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1

I got a new KitchenAid Convection Microwave oven in August 2014. It has never worked. I called Kitchenaid and they...

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1

3 different companies sent by them to try to fix and all 3 said not repairable. 2nd one never even came out got info...

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KitchenAid and Frigidaire Latest Reviews

Recent published reviews
1

Noticed water on the floor. Then noticed milk and eggs were frozen. Then 3 days later noticed that freezer was frozen...

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2.6

Our Frigidaire convection oven that is 3 months old has burned the bottom of everything you about half the time and now...

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No votes

How do I use the 25% off coupon you offered for registering my new KitchenAid mixer?

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No votes

We paid an extended warranty on our stove and microwave in July 2020 and have not received a hard copy contract. We have...

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KitchenAid and Frigidaire Products and Services

Most reviewed product and services
  • Kitchenaid Dishwasher (110 reviews)
  • Kitchenaid Refrigerator (110 reviews)
  • Kitchenaid Oven (63 reviews)
  • Frigidaire Refrigerator (221 reviews)
  • Frigidaire Dishwasher (69 reviews)
  • Frigidaire Warranty (41 reviews)