Frigidaire vs KitchenAid: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Frigidaire and KitchenAid as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Start a new comparison

Frigidaire

1.7

KitchenAid

1.6

Frigidaire

KitchenAid

Frigidaire and KitchenAid Overview

Total reviews

659

664

Company responses

Issues resolved

KitchenAid was first mentioned on PissedConsumer on Jun 16, 2007 and since then this brand received 664 reviews. It is 5 reviews more than Frigidaire received since Dec 11, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with KitchenAid customer support team than with Frigidaire customer service.

Frigidaire and KitchenAid Consumer Ratings

Rank

319 out of 2895 in Appliances and Electronics category

38 out of 262 in Kitchen and Cooking category

Customer service

205 in category

33 in category

Product or Service Quality

298 in category

31 in category

Value for money

273 in category

34 in category

Frigidaire and KitchenAid Rating Details

Customer service

1.4 (181 reviews)

1.2 (186 reviews)

Reviewer's quote

...They contacted back and said a service rep would come out and “fix” it. What !?! It caught on fire..

Don A

From two months within purchase,door icemaker repeated failures 14 service calls within 11 moths...

Arlene R

Product or Service Quality

1.3 (178 reviews)

1.3 (195 reviews)

Reviewer's quote

Had the touch display on my gas range go bad twice in three years never again.

Jason D

Control system of Kitchen Aid Diswasher has failed 4 times in as many years. Twice this year. Cheap electronic touch pad controls corrode due to misplacement near high moisture area. Machine cleans well but is prone to total failure and expensive repairs.

PissedConsumer1724897

Value for money

1.5 (140 reviews)

1.4 (161 reviews)

Reviewer's quote

...Long story short I did not purchase their warranty, I saw no sense in spending any more money with a company who lacks customer value, so when the oven broke again I went out the following day a purchased a better brand whirlpool..

Michelle B

...Spent a lot of money for KitchenAid products..

Joan k

Frigidaire and KitchenAid Pros and Cons

Pros

Very unsatissfied
That i found out i never want a frigidaire
Phone staff

Look of product
Appearance and reputation
Sleek ss design

Cons

Customer service
Do not stand by their products
Poor quailty

Customer service
Defective products
Non functioning applance

Frigidaire and KitchenAid Most Positive Reviews

Top rated reviews

I purchased a Frigidare dishwasher from Lowes on August 24, 2016 for a condo I had just purchased and was renovating....

The glass door of my KitchenAid oven exploded when I was opening it after I baked a pizza at 450F. The glass shattered...

Frigidaire and KitchenAid Most Critical Reviews

Lowest rated reviews

All I can say is NEVER BUY A FRIGIDAIRE. Two microwaves broken in 2 years. They refuse to replace, but send technicians...

I am glad that i found this website
My Kitchenaid Bottom Mount Build in Refrigerator has been making a beeping noise as...

Frigidaire and KitchenAid Latest Reviews

Recent published reviews

I bought a refrigerator, stove, microwave and dishwasher from Home Depot. The entire process was horrible but most of...

Read all 659 reviews

My order number is 0700771028, I have received 3 updates on FedEx website saying that my product would be delivered on...

Read all 664 reviews

Frigidaire and KitchenAid Products and Services

Most reviewed product and services

Frigidaire Refrigerator (203 reviews)
Frigidaire Dishwasher (64 reviews)
Frigidaire Warranty (39 reviews)

Kitchenaid Dishwasher (100 reviews)
Kitchenaid Refrigerator (96 reviews)
Kitchenaid Oven (62 reviews)

How would you compare Frigidaire vs KitchenAid?

Customer service

Product or Service Quality

I have something else to compare

I have read and agree to the Pissed Consumer Terms of Service

Share your opinion

Anonymous JohnBronson May 12, 2018 #1480045

GE is very low quality over priced cheap junk will not last and they do not honor their warranty’s . My Cafe SS refrigerator lasted 2 years 3 months.

We replaced our junked GE Cafe that we lost a lot of money on with a kitchen Aid SS refrigerator in 2016 it is still working had to call service man one time because of the casket was leaking he fix it . So far so good .It was Assemble in the USA it has foreign parts.

So far very good. So it better last or we will be using a cooler I can not afford it replace every 2 years 3 months.

0 0