PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Frigidaire and KitchenAid as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Frigidaire
KitchenAid

Frigidaire and KitchenAid Overview

Total reviews
669
674
Company responses
0
0
Issues resolved
2
5

KitchenAid was first mentioned on PissedConsumer on Jun 16, 2007 and since then this brand received 674 reviews. It is 5 reviews more than Frigidaire received since Dec 11, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with KitchenAid customer support team than with Frigidaire customer service.

Frigidaire and KitchenAid Consumer Ratings

Rank
323 out of 2624 in Appliances and Electronics category
42 out of 240 in Kitchen and Cooking category
Customer service
214 in category
34 in category
Product or Service Quality
304 in category
33 in category
Value for money
283 in category
34 in category

Frigidaire and KitchenAid Rating Details

Customer service
1.4 (185 reviews)
1.2 (192 reviews)
Reviewer's quote

Terrible customer service and they don't even care about customers to come up with a solution! They just say no and this is it! I I even emailed there useless CEO and other board members and they never respond back! They just send it back to the factory and keep counting there money! They don't...

Dashun

...Kitchen aid customer service refused to pay, were extremely rude and stuck me with a $400 bill..

Rhonda H
Product or Service Quality
1.3 (183 reviews)
1.3 (200 reviews)
Reviewer's quote

...At the tome of purchase we also add a 4 years service contact. The price was $2500. Shortly after the manufacturing warranty ran out...

Kristia

...I called Kitchen Aid for service for which they sent out a service call for Dec. 30th. This guy charged me for the service call- diagnostics- $125 and said he needs parts from the manufacturer...

michael m
Value for money
1.5 (146 reviews)
1.4 (166 reviews)
Reviewer's quote

...I want money to get this repaired butni can't find the right number..

PissedConsumer1710667

Offered me a free service agreement if I spent a small fortune to have it repaired which required removing it from the cabinet for God knows how much money. It is obviously a piece of crap! I am replacing with a hood only and will have a countertop microwave. I will never buy another KitchenAid...

Theresa

Frigidaire and KitchenAid Pros and Cons

Pros
  • Very unsatissfied
  • That i found out i never want a frigidaire
  • Phone staff
  • Look of product
  • Appearance and reputation
  • Reputation
Cons
  • Customer service
  • Do not stand by their products
  • Poor quality
  • Customer service
  • Defective products
  • Non functioning applance

Frigidaire and KitchenAid Most Positive Reviews

Top rated reviews
5

I purchased a Frigidare dishwasher from Lowes on August 24, 2016 for a condo I had just purchased and was renovating....

4

The glass door of my KitchenAid oven exploded when I was opening it after I baked a pizza at 450F. The glass shattered...

Frigidaire and KitchenAid Most Critical Reviews

Lowest rated reviews
1

All I can say is NEVER BUY A FRIGIDAIRE. Two microwaves broken in 2 years. They refuse to replace, but send technicians...

1

I am glad that i found this website
My Kitchenaid Bottom Mount Build in Refrigerator has been making a beeping noise as...

Frigidaire and KitchenAid Latest Reviews

Recent published reviews

One of the element blow up I thought it was a bomb it blow the breakers in the house, the stove is only year and six...

Read all 669 reviews
2.3

Bought a top of the line dishwasher that quit working in less than 2 years. Needed a new pump and a new motherboard....

Read all 674 reviews

Frigidaire and KitchenAid Products and Services

Most reviewed product and services
  • Frigidaire Refrigerator (204 reviews)
  • Frigidaire Dishwasher (64 reviews)
  • Frigidaire Warranty (39 reviews)
  • Kitchenaid Dishwasher (100 reviews)
  • Kitchenaid Refrigerator (100 reviews)
  • Kitchenaid Oven (62 reviews)