PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Frigidaire and KitchenAid as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Frigidaire
KitchenAid

Frigidaire and KitchenAid Overview

Total reviews 872 911
Company responses 0 0
Issues resolved 3 8

Frigidaire and KitchenAid Consumer Ratings

Rank
412 out of 1773 in Appliances and Electronics category
63 out of 296 in Kitchen and Cooking category
Product or Service Quality
359 in category
44 in category
Customer service
280 in category
45 in category
Value for money
352 in category
46 in category
Price Affordability
285 in category
52 in category

Frigidaire and KitchenAid Rating Details

Product or Service Quality
1.3 (297 reviews)
1.4 (292 reviews)
Reviewer's quote

...I will NEVER buy this product again..

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...Since we threw the packaging away, we went through Kitchenaid customer service. We were told that a replacement would be sent. However we were told that our model and color had to be backordered as they were out of stock...

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Customer service
1.3 (287 reviews)
1.3 (312 reviews)
Reviewer's quote

2 years and freezer goes out and no customer service which costs more than the freezer Never buy a Frigidaire again !!!!..

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Refrigerator (under warranty) leaking and making noises, no customer service on weekends..

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Value for money
1.5 (255 reviews)
1.5 (251 reviews)
Reviewer's quote

...I want my money back and want to choose a different brand, This is ridiculous. In this day and age i don't see why I have to speak with someone instead of going online and making an appointment for servicing my refrigerator..

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...Needless to say we are furious and so upset to have spent so much money on a brand that I thought was top of the line to have to deal with something like this. What a shame. We LOVE our KitchenAid appliances...

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Price Affordability
2.4 (229 reviews)
2 (235 reviews)
Reviewer's quote

The cost for parts was more than 50% of the new purchase price and installation of all the parts was MORE Expensive than the fridge itself. The tech told us it was a nightmare to replace all these parts hence its price. The tech claimed that it must have had a manufacture default originally that...

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...The price shown was $84 but when i went to my cart it was $99. Tried calling several times. Got hung up on one call so tried online chat...

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Frigidaire and KitchenAid Pros and Cons

Pros
  • Very unsatissfied
  • That i found out i never want a frigidaire
  • Stainless steel appliance
  • Look of product
  • Reputation
  • Design look of product
Cons
  • Customer service
  • Do not stand by their products
  • Poor quailty
  • Customer service
  • Defective products
  • Unhelpful customer service

Frigidaire and KitchenAid Most Positive Reviews

Top rated reviews
5

I purchased a Frigidare dishwasher from Lowes on August 24, 2016 for a condo I had just purchased and was renovating....

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5

the ORDER CLEANER indicator needs to be reset

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5

They didnt have to do anything.
We bought a refrigerator in the early 60s when coppertone was introduced. That fridge sti...

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5

I would like the top rack would be adjustable for slightly larger everyday dinner plates. An 1/8 to 1/4 would do this fo...

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Frigidaire and KitchenAid Most Critical Reviews

Lowest rated reviews
1

All I can say is NEVER BUY A FRIGIDAIRE. Two microwaves broken in 2 years. They refuse to replace, but send technicians...

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1

I am glad that i found this website
My Kitchenaid Bottom Mount Build in Refrigerator has been making a beeping noise as o...

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1

3 different companies sent by them to try to fix and all 3 said not repairable. 2nd one never even came out got info...

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1

I got a new KitchenAid Convection Microwave oven in August 2014. It has never worked. I called Kitchenaid and they...

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Frigidaire and KitchenAid Latest Reviews

Recent published reviews
1

On Christmas the oven door sliced into my right leg leaving a huge wound. I have contacted their risk management...

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1.1

Purchased a stand mixer through JC Penney online for $400 and some change. Received mixer about 15 days before Thanksgiv...

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1.2

So we had a freezer delivered on November it was damaged. Supposed to receive the next one in December got a call it...

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1

No one answered. Waited long time.

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Frigidaire and KitchenAid Products and Services

Most reviewed product and services
  • Frigidaire Refrigerator (231 reviews)
  • Frigidaire Dishwasher (72 reviews)
  • Frigidaire Range (41 reviews)
  • Kitchenaid Dishwasher (118 reviews)
  • Kitchenaid Refrigerator (118 reviews)
  • Kitchenaid Oven (67 reviews)