PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Frigidaire and KitchenAid as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Frigidaire
KitchenAid

Frigidaire and KitchenAid Overview

Total reviews
772
745
Company responses
0
0
Issues resolved
3
5

Frigidaire and KitchenAid Consumer Ratings

Rank
369 out of 1792 in Appliances and Electronics category
52 out of 273 in Kitchen and Cooking category
Product or Service Quality
336 in category
39 in category
Customer service
253 in category
37 in category
Value for money
320 in category
43 in category
Price Affordability
267 in category
48 in category

Frigidaire and KitchenAid Rating Details

Product or Service Quality
1.3 (244 reviews)
1.4 (232 reviews)
Reviewer's quote

...No customer service!! No answer when call, no replies from email. Been trying over a month!!!..

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It seem like the housing inside the hook increase in width due to badly made or poor quality of metal construction. So I went on line and purchased another Kitchen certified Dough hook through Amazon. It was ok at first use and second use the third time the hook now complete stuck in the housing...

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Customer service
1.4 (238 reviews)
1.3 (224 reviews)
Reviewer's quote

With the warranty on a 5mnth old brand new refrigerator,Frigidaire customer service told me that they can only get a repairman out to see whats the problem with my new refrigerator not getting cold. The repair guy comes an told me I need a new refrigerator bc this one that was sold to me is damaged...

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My experience with KitchenAid products and customer service has been horrendous. Two built in refrigerators failed, both in one month after twelve-month warranty. The first was due mainly to a faulty compressor and other parts...

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Value for money
1.5 (199 reviews)
1.4 (197 reviews)
Reviewer's quote

Now, Frigidare has put out a new dehumidifier model, and hope that consumers will continue to waste their money and time and energy on bad products. Furthermore, this throw away mentality costs the environment and our trash problems just as much as the costs to society. Frigidare should not be...

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...I paid over $3700 for the appliance and it makes more sense to purchase something for less money and get the same number of years of service than to go back to an expensive sub-par piece of equipment..

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Price Affordability
2.4 (181 reviews)
2 (189 reviews)
Reviewer's quote

The cost for parts was more than 50% of the new purchase price and installation of all the parts was MORE Expensive than the fridge itself. The tech told us it was a nightmare to replace all these parts hence its price. The tech claimed that it must have had a manufacture default originally that...

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I ordered a kitchen aid appliance and they charged more than the price showed why did you do it..

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Frigidaire and KitchenAid Pros and Cons

Pros
  • Very unsatissfied
  • That i found out i never want a frigidaire
  • Stainless steel appliance
  • Look of product
  • Reputation
  • Design look of product
Cons
  • Customer service
  • Poor quailty
  • Do not stand by their products
  • Customer service
  • Defective products
  • Quality of products and customer service

Frigidaire and KitchenAid Most Positive Reviews

Top rated reviews
5

I purchased a Frigidare dishwasher from Lowes on August 24, 2016 for a condo I had just purchased and was renovating....

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5

the ORDER CLEANER indicator needs to be reset

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5

They didnt have to do anything.
We bought a refrigerator in the early 60s when coppertone was introduced. That fridge sti...

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5

I would like the top rack would be adjustable for slightly larger everyday dinner plates. An 1/8 to 1/4 would do this fo...

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Frigidaire and KitchenAid Most Critical Reviews

Lowest rated reviews
1

All I can say is NEVER BUY A FRIGIDAIRE. Two microwaves broken in 2 years. They refuse to replace, but send technicians...

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1

I am glad that i found this website
My Kitchenaid Bottom Mount Build in Refrigerator has been making a beeping noise as...

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1

3 different companies sent by them to try to fix and all 3 said not repairable. 2nd one never even came out got info...

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1

I got a new KitchenAid Convection Microwave oven in August 2014. It has never worked. I called Kitchenaid and they...

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Frigidaire and KitchenAid Latest Reviews

Recent published reviews
3.2

Just recently purchased a 2 door bottom pull out fridge. Model number# LGHB2869TF8. Haven't even owned it for 4 months...

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No votes

I have a new dishwasher and Im trying to get help to clear the error codes

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1

Bought Frigidaire Gallery counter depth unit at Home Depot in 2015. It has never worked properly. Freezes over all the...

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1

I purchase Stand mixer pro series 6 recently April 2020, using it may be once a week to make breads and cookies with spi...

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Frigidaire and KitchenAid Products and Services

Most reviewed product and services
  • Frigidaire Refrigerator (218 reviews)
  • Frigidaire Dishwasher (66 reviews)
  • Frigidaire Warranty (41 reviews)
  • Kitchenaid Dishwasher (108 reviews)
  • Kitchenaid Refrigerator (104 reviews)
  • Kitchenaid Oven (63 reviews)