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Frigidaire

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 443 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Very unsatissfied 18
  • Phone staff 2
  • That they replaced the first machine 2
  • Touch screen 1
  • Wave touch 1

Customers don't like

  • Do not stand by their products9
  • Do not honor product warranty7
  • Lack of phone replies7
  • That their product is of such poor quality7
  • Bad quality product6
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Keurig

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 252 TOTAL REVIEWS
  • $13.3K CLAIMED LOSSES
  • $187 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenience of 1 cup of coffee at a time 7
  • Coffee 4
  • Convenience of single brew 4
  • Old keurig machine 4
  • I like the coffee but not the product or service 3

Customers don't like

  • Indifference to client needs7
  • Failure to act6
  • Cannot send a complaint to their website5
  • Defects in unit5
  • Redundant defects4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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