PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Frigidaire and Kenmore as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Frigidaire
Kenmore

Frigidaire and Kenmore Overview

Total reviews 797 205
Company responses 0 0
Issues resolved 3 0

Frigidaire and Kenmore Consumer Ratings

Rank
378 out of 1809 in Appliances and Electronics category
471 out of 1809 in Appliances and Electronics category
Product or Service Quality
346 in category
381 in category
Customer service
256 in category
309 in category
Warranty
295 in category
325 in category
Value for money
327 in category
386 in category

Frigidaire and Kenmore Rating Details

Product or Service Quality
1.3 (255 reviews)
1.1 (91 reviews)
Reviewer's quote

...They schedule Two service calls and my freezer is still broken. The service man said the freezer is so new they don't have parts..

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...I WILL NEVER BUY ANOTHER PRODUCT FROM KENMORE AND I WILL MAKE SURE THAT EVERYONE I KNOW IS AWARE OF YOUR POS COMPANY..

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Customer service
1.3 (248 reviews)
1.2 (95 reviews)
Reviewer's quote

...It's an eternal circle of the void of customer "service". Now it seems Lowes is participating in that same circle, I hope not! Bottom Line: I have a stove I tried to return in the first 30 days of purchase but could not get anyone to answer the phone..

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The technician that was sent out to repair my washer was rude, lacked customer service skills, and was discriminatory. These companies represent your company. I have been trying to get my washer fixed for over a month now, and each time they keep sending the same technician with the negative...

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Warranty
1.4 (223 reviews)
1.2 (77 reviews)
Reviewer's quote

On-line address given in ad received in mail for extended warranty on appliances no good. Will not connect!..

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GARBAGE Appliance! Kenmore refrigerators last until the store return date expires, if you don't buy the extended warranty, YOU'LL BE SORRY..

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Value for money
1.6 (214 reviews)
1.3 (88 reviews)
Reviewer's quote

...It can be the same kind,Im not asking for my money back Im just in need of something new what my money paid for...

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We purchased a new Kenmore Elite refrigerator 6 years ago and the fuse on the control board failed. Kenmore deigned the fridge so that the fuse itself could not be replaced and the entire control board needs to be replaced, which is $460 just for the board!! That is half the price of the fridge -...

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Frigidaire and Kenmore Pros and Cons

Pros
  • Very unsatissfied
  • That i found out i never want a frigidaire
  • Stainless steel appliance
  • If i could give them a zero i would
  • Easy to purchase
  • Easy to use
Cons
  • Customer service
  • Poor quailty
  • Do not stand by their products
  • Do not value customers
  • Poor customer service
  • Cheap quality

Frigidaire and Kenmore Most Positive Reviews

Top rated reviews
5

I purchased a Frigidare dishwasher from Lowes on August 24, 2016 for a condo I had just purchased and was renovating....

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5

Hello all,
We brought the Kenmore refrigerator on 09/02/12
Model 795.72063.112
Serie no. 207KR01790
$3,801.87 + $873,74 on 1...

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5

They didnt have to do anything.
We bought a refrigerator in the early 60s when coppertone was introduced. That fridge sti...

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4.8

Let me start off by saying, I would like to know where did all the very unsatified consumers purchase their appliances,...

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Frigidaire and Kenmore Most Critical Reviews

Lowest rated reviews
1

All I can say is NEVER BUY A FRIGIDAIRE. Two microwaves broken in 2 years. They refuse to replace, but send technicians...

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1

I bought a Kenmore Top-Loading washer (1102011310) 13 months ago. One month past its warranty, it began malfunctioning....

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1

3 different companies sent by them to try to fix and all 3 said not repairable. 2nd one never even came out got info...

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1

I am going through a nightmare trying to get installation of another water heater. I have been given the run around for...

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Frigidaire and Kenmore Latest Reviews

Recent published reviews
2.6

I just need 3 self aligning machine screws please for model # LFMV1645TF

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1

We got a new absolute trash refrigerator, first it was the ice machine that broke, second it was the water machine....

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1

Your company has stolen 200 dollars form my bank account. I have reported you to the BBB. I cannot even fathom the...

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No votes

My new freezer is not lighting up when I open the door.

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Frigidaire and Kenmore Products and Services

Most reviewed product and services
  • Frigidaire Refrigerator (221 reviews)
  • Frigidaire Dishwasher (69 reviews)
  • Frigidaire Warranty (41 reviews)
  • Kenmore Refrigerator (128 reviews)
  • Kenmore Washing Machine (67 reviews)
  • Kenmore Dishwasher (29 reviews)