PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Frigidaire and Igloo Products as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Frigidaire
Igloo Products

Frigidaire and Igloo Products Overview

Total reviews
659
55
Company responses
0
0
Issues resolved
2
1

Frigidaire was first mentioned on PissedConsumer on Dec 11, 2007 and since then this brand received 659 reviews. It is 604 reviews more than Igloo Products received since Jan 19, 2016. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Igloo Products customer support team than with Frigidaire customer service.

Frigidaire and Igloo Products Consumer Ratings

Rank
319 out of 2895 in Appliances and Electronics category
307 out of 2895 in Appliances and Electronics category
Customer service
206 in category
220 in category
Product or Service Quality
299 in category
215 in category
Warranty
245 in category
216 in category

According to consumer ratings and reviews, Igloo Products ranks 12 points higher in the Appliances and Electronics category than Frigidaire. People gave Frigidaire 1.4 stars for Customer service criterion in Appliances and Electronics category and it is 438 points higher than the worst rated brand in this category. At the same time, Igloo Products was rated 1.3 stars for Customer service criterion in this category and it is 424 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Igloo Products has a higher rating than Frigidaire. Regarding Warranty criterion, consumers gave Frigidaire 1.4 stars and it is 62% greater than other in category. Igloo Products however was rated 1.5 stars and it is 66% greater than other in category.

Frigidaire and Igloo Products Rating Details

Customer service
1.4 (181 reviews)
1.3 (23 reviews)
Reviewer's quote

...They contacted back and said a service rep would come out and “fix” it. What !?! It caught on fire..

Don A

...ago I bought a cooler and did not save the receipt and it started coming apart around the edges I send a picture and I pleaded and talk to the manager of customer service and warranty department they was very rude I said I just want to get it warrantied and be fair on both parties and the lady told me the head of department I must have threw it off of a building or something and then offer me nothing I did not argue with this person I just told him where I purchase it when I posted it and send pictures of it and I...

Shonn
Product or Service Quality
1.3 (178 reviews)
1.5 (22 reviews)
Reviewer's quote

Had the touch display on my gas range go bad twice in three years never again.

Jason D

I purchased a trailmate cooler. I used it 4 times and the hinge broke during normal use. I purchased a hinge that never came. So i called and asked when it would come they couldn't tell me. I have called ALOT spoken to supervisors. They refunded the cost of the hinge and said they will send it when...

Shunta
Warranty
1.4 (154 reviews)
1.5 (22 reviews)
Reviewer's quote

...I called Frigidaire to explain to them what happened and to see if we could get someone to come out and repair it as we were still under the manufacturer's warranty because it hadn't been a year yet. I called Frigidaire, and they referred me to a service company in my area called General Keystone. I called General Keystone...

Marie V

...I called Igloo and was told the very limited warranty was for one year. Shame on them and shame on me for not researching Igloo. When you call the company you don't speak to an employee, you speak with a call center that deflects warranty calls for them...

Douglas C

Frigidaire and Igloo Products Pros and Cons

Pros
  • Very unsatissfied
  • That i found out i never want a frigidaire
  • Phone staff
  • When they work they are good
  • Minimally serviceable if you can keep the damn thing closed
  • It has wheels
Cons
  • Customer service
  • Do not stand by their products
  • Poor quailty
  • That it stopped working unexpectedly
  • Need to be made more reliable
  • That it never worked and i could not get help

Frigidaire and Igloo Products Most Positive Reviews

Top rated reviews
5

I purchased a Frigidare dishwasher from Lowes on August 24, 2016 for a condo I had just purchased and was renovating....

5

I have a retro aqua mini fridge. I turned the handle to open it and it broke. I turned it softly. The handle made a...

Frigidaire and Igloo Products Most Critical Reviews

Lowest rated reviews
1

All I can say is NEVER BUY A FRIGIDAIRE. Two microwaves broken in 2 years. They refuse to replace, but send technicians...

No votes

Frigidaire and Igloo Products Latest Reviews

Recent published reviews
1

I bought a refrigerator, stove, microwave and dishwasher from Home Depot. The entire process was horrible but most of...

Read all 659 reviews
1

I've been buying igloo coolers since 32 years and I've been faithful to them I thought they was a great value I have...

Read all 55 reviews

Frigidaire and Igloo Products Products and Services

Most reviewed product and services
  • Frigidaire Refrigerator (203 reviews)
  • Frigidaire Dishwasher (64 reviews)
  • Frigidaire Warranty (39 reviews)
  • Igloo Products Freezer (24 reviews)
  • Igloo Products Cooler (11 reviews)
  • Igloo Products Ice Maker (10 reviews)