PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Frigidaire and Igloo Products as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Frigidaire
Igloo Products

Frigidaire and Igloo Products Overview

Total reviews
668
58
Company responses
0
0
Issues resolved
2
1

Frigidaire was first mentioned on PissedConsumer on Dec 11, 2007 and since then this brand received 668 reviews. It is 610 reviews more than Igloo Products received since Jan 19, 2016. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Igloo Products customer support team than with Frigidaire customer service.

Frigidaire and Igloo Products Consumer Ratings

Rank
321 out of 2619 in Appliances and Electronics category
360 out of 2619 in Appliances and Electronics category
Customer service
214 in category
238 in category
Product or Service Quality
303 in category
227 in category
Warranty
251 in category
225 in category

According to consumer ratings and reviews, Frigidaire ranks 39 points higher in the Appliances and Electronics category than Igloo Products. People gave Frigidaire 1.4 stars for Customer service criterion in Appliances and Electronics category and it is 442 points higher than the worst rated brand in this category. At the same time, Igloo Products was rated 1.3 stars for Customer service criterion in this category and it is 418 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Igloo Products has a higher rating than Frigidaire. Regarding Warranty criterion, consumers gave Frigidaire 1.4 stars and it is 62% greater than other in category. Igloo Products however was rated 1.5 stars and it is 66% greater than other in category.

Frigidaire and Igloo Products Rating Details

Customer service
1.4 (185 reviews)
1.3 (24 reviews)
Reviewer's quote

Terrible customer service and they don't even care about customers to come up with a solution! They just say no and this is it! I I even emailed there useless CEO and other board members and they never respond back! They just send it back to the factory and keep counting there money! They don't...

Dashun

...ago I bought a cooler and did not save the receipt and it started coming apart around the edges I send a picture and I pleaded and talk to the manager of customer service and warranty department they was very rude I said I just want to get it warrantied and be fair on both parties and the lady told me the head of department I must have threw it off of a building or something and then offer me nothing I did not argue with this person I just told him where I purchase it when I posted it and send pictures of it and I...

Shonn
Product or Service Quality
1.3 (183 reviews)
1.5 (23 reviews)
Reviewer's quote

...At the tome of purchase we also add a 4 years service contact. The price was $2500. Shortly after the manufacturing warranty ran out...

Kristia

...*** product..

Albertus
Warranty
1.4 (159 reviews)
1.5 (23 reviews)
Reviewer's quote

...what is next stove ? This is why they push for the warranty. they should last more than two years. Complete rip off...

Reilley

...I called Igloo and was told the very limited warranty was for one year. Shame on them and shame on me for not researching Igloo. When you call the company you don't speak to an employee, you speak with a call center that deflects warranty calls for them...

Douglas C

Frigidaire and Igloo Products Pros and Cons

Pros
  • Very unsatissfied
  • That i found out i never want a frigidaire
  • Phone staff
  • When they work they are good
  • Minimally serviceable if you can keep the damn thing closed
  • It has wheels
Cons
  • Customer service
  • Do not stand by their products
  • Poor quality
  • That it stopped working unexpectedly
  • Product is trash
  • Need to be made more reliable

Frigidaire and Igloo Products Most Positive Reviews

Top rated reviews
5

I purchased a Frigidare dishwasher from Lowes on August 24, 2016 for a condo I had just purchased and was renovating....

5

I have a retro aqua mini fridge. I turned the handle to open it and it broke. I turned it softly. The handle made a...

Frigidaire and Igloo Products Most Critical Reviews

Lowest rated reviews
1

All I can say is NEVER BUY A FRIGIDAIRE. Two microwaves broken in 2 years. They refuse to replace, but send technicians...

1

The igloo Ice makes never worked properly from the beginning and it cost me almost 25.00 to ship it to them. This...

Frigidaire and Igloo Products Latest Reviews

Recent published reviews
1

I purchased a garbage disposal online from Lowes and this is a stock item and Frigidaire in Augusta GA called and said...

Read all 668 reviews

Im still on hold. I just need to know if 1 or 7 is the coldest setting for a FRF110 1.1cubit freezer!

Read all 58 reviews

Frigidaire and Igloo Products Products and Services

Most reviewed product and services
  • Frigidaire Refrigerator (204 reviews)
  • Frigidaire Dishwasher (64 reviews)
  • Frigidaire Warranty (39 reviews)
  • Igloo Products Freezer (26 reviews)
  • Igloo Products Ice Maker (11 reviews)
  • Igloo Products Cooler (11 reviews)