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Frigidaire

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 474 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Very unsatissfied 21
  • That they replaced the first machine 2
  • Phone staff 2
  • Wave touch 1
  • Touch screen 1

Customers don't like

  • Customer service5
  • Indifference to customer requests4
  • Poor quality3
  • Phone customer service system3
  • Lack of phone replies3
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General Electric

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 211 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Warranty service 1
  • See above 1
  • Same serviceman - very nice guy 1
  • Repair people from sears 1
  • Good initial response 1

Customers don't like

  • Quality5
  • Fridge3
  • Customer service3
  • Something is causing it to fail1
  • Runaround from customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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