Fresh Direct vs Grubhub

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Fresh Direct

Delivery
  • 0 ISSUES RESOLVED
  • 24 TOTAL REVIEWS
  • $3K CLAIMED LOSSES
  • $373 AVERAGE LOSS
2.2
Customer service
Website
Reliability
Turnaround Time
Discounts and Special Offers
  • Entire order except 1

Customers don't like

  • Delivery service1
  • Your packaging1

Products by Fresh Direct

No items

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Grubhub

Delivery
  • 2 ISSUES RESOLVED
  • 479 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Turnaround Time
Discounts and Special Offers
  • Ease of website use 9
  • Idea of the service 7
  • Website 4
  • Not applicable 3
  • Selection 2

Customers don't like

  • Lack of correcting issues12
  • Poor customer service12
  • Lateness of service11
  • Terrible experience10
  • Unreliable10

Products by Grubhub

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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