PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fresenius Medical Care and Simonmed Imaging as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fresenius Medical Care
Simonmed Imaging

Fresenius Medical Care and Simonmed Imaging Overview

Total reviews
269
153
Company responses
0
0
Issues resolved
2
1

Fresenius Medical Care and Simonmed Imaging Consumer Ratings

Rank
271 out of 1980 in Hospitals, Clinics and Medical Centers category
373 out of 1980 in Hospitals, Clinics and Medical Centers category
Customer service
194 in category
264 in category
Product or Service Quality
174 in category
268 in category
Diversity of Products or Services
251 in category
285 in category
Website
216 in category
346 in category

Fresenius Medical Care and Simonmed Imaging Rating Details

Customer service
1.6 (125 reviews)
1.3 (88 reviews)
Reviewer's quote

...The worst customer service I have ever seen. I hate this clinic! The chairs in this clinic are the worst I've ever seen. There are flies and nats flying around in this clinic...

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...Worst customer service and even when you talk with a supervisor they do not care. We will not refer or use Simon Med ever again..

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Product or Service Quality
1.9 (112 reviews)
1.3 (70 reviews)
Reviewer's quote

Bathroom out of service, tvs not working,very seldom get started on time,people not sufficiently trained I am a patient at Elizabethton tn. I would greatly appreciate your help in these matters..

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...Women that checked him in had to make a phone call for? As he was still standing there waiting to find out what's going on she proceeds to have a personal conversation with the women on the phone!! Worst customer service ever. If I treated my customers this way I'd be looking for another job!!!..

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Diversity of Products or Services
1.9 (107 reviews)
1.7 (59 reviews)
Reviewer's quote

...When I said you cant charge for insurance then cancel the dumb HR director said why not? I said cuz its stealing my money and not providing services. They are *** with patients and do not care. I had to leave cuz I value patients...

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...If you are a cash pay health services consumer, do not choose to go here. I will be filing with the BBB as when I called customer service they just offered payment arrangements. You get no stars when you lie to the consumer..

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Website
2.4 (103 reviews)
1.6 (57 reviews)
Reviewer's quote

If Fresenius is concerned about patients health then why is their nurses and techs allowed to work in other clinics? These staff members are working in New Orleans and other high risk areas for extra pay but what about the patients who are been exposed to these workers that may be exposed to...

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...There is no option on the website for xrays so I called and was told that xrays are on a walk-in basis, so I assumed that they would fit people in based on the time they arrived. I arrived at 3:52 and people kept coming and going. I was finally seen as the very LAST person at a few minutes after 5...

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Fresenius Medical Care and Simonmed Imaging Pros and Cons

Pros
  • Some of the staff
  • Patients
  • Taking care of patients
  • No pros
  • Proximity
  • Employees
Cons
  • Quality of service
  • Doctors and clinic manager
  • Unqualified staff
  • Worst customer service and arrogant employees
  • Patient carecustomer service
  • Front desk

Fresenius Medical Care and Simonmed Imaging Most Positive Reviews

Top rated reviews
5

I work for fresenius in va. This company is a piece of ***. The techs are amazing well most. We have a good rn, but we...

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5

Wonderful experience. Becky and Jerrord at the Altamonte Springs FL office went out of their way to handle my...

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5

FRESENIUS IS AWESOME!!!! LOVE MY CLINIC IN COLORADO #2714

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5

I have copd can't lie flat and breathe went to choices twice and couldn't get it done. They refused to even try and...

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Fresenius Medical Care and Simonmed Imaging Most Critical Reviews

Lowest rated reviews
1

A week ago today, my daughters were sitting still at a red light when a man driving a Fresenius Medical Care van plowed...

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1

First I had to travel 20 miles to the location, when I pulled into the location they call me tell me their a hour behin...

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1

I'm not said this to all the nurse either the tech but some of them. They are careless and irresponsible. They don't...

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1

I was able to be scheduled off early enough to get there by 4:00. I first called to make sure what time the last walk...

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Fresenius Medical Care and Simonmed Imaging Latest Reviews

Recent published reviews
No votes

No answer so far from Frensenius.

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1.6

Had to call four times, had to give up a lunch hour To try to resolve and the billing was still incorrect.
Was told by tw...

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1

I have been doing dialysis for 3 and a half years and there is a tech that has treated me like crap from the beginning....

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No votes

i had an office visit for a CT scan of the abdomin Wednesday 06/17/2020 to be there by 3:00. i arrived around 2:45 and...

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Fresenius Medical Care and Simonmed Imaging Products and Services

Most reviewed product and services
  • Fresenius Medical Care Medical Care (76 reviews)
  • Fresenius Medical Care Customer Care (38 reviews)
  • Fresenius Medical Care Manager (23 reviews)
  • Simonmed Imaging Customer Care (42 reviews)
  • Simonmed Imaging Medical Care (11 reviews)
  • Simonmed Imaging Mri Procedure (9 reviews)