PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Uship and Freightquote as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Uship
Freightquote

Uship and Freightquote Overview

Total reviews
631
159
Company responses
3
0
Issues resolved
0
1

Uship was first mentioned on PissedConsumer on Nov 4, 2007 and since then this brand received 631 reviews. It is 472 reviews more than Freightquote received since Aug 28, 2007.

Uship and Freightquote Consumer Ratings

Rank
120 out of 1689 in Transportation and Logistics category
155 out of 1689 in Transportation and Logistics category
Customer service
93 in category
119 in category
Website
109 in category
121 in category
Diversity of Products or Services
107 in category
87 in category

According to consumer ratings and reviews, Uship ranks 35 points higher in the Transportation and Logistics category than Freightquote. People gave Uship 1.5 stars for Customer service criterion in Transportation and Logistics category and it is 290 points higher than the worst rated brand in this category. At the same time, Freightquote was rated 1.3 stars for Customer service criterion in this category and it is 264 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Uship has a higher rating than Freightquote. Regarding Diversity of Products or Services criterion, consumers gave Uship 1.6 stars and it is 72% greater than other in category. Freightquote however was rated 1.9 stars and it is 77% greater than other in category.

Uship and Freightquote Rating Details

Customer service
1.5 (137 reviews)
1.3 (44 reviews)
Reviewer's quote

...These guys consider themselves neutral to the customer (ordering shipping) and the shipping service (broker). So don't expect them to assist you if you have any issues or disputes. Although they consider themselves neutral, don't be fooled...

michael

Their customer service sucks and they told me that I should have opened up the box and inspected it before signing the shipper. Pretty sure the truck driver would not ant to wait around to do this and never have I had to do this with any other carrier. Anyone reading they should be advised not to...

Steve E
Website
2 (125 reviews)
1.9 (28 reviews)
Reviewer's quote

...I then looked on uship website and found a fake review under my name on the driver’s account. UShip then blocked me from the platform indefinitely. I asked h]them why..

Otto B

...And when you ask Freightquote about it, they won't even give you the time of day,,,,No customer service skills at all! I will be blasting this on every website blog,email list consumer list,Craigslist, and every other list I can get! And everyone that I recommended to Freightquote will be leaving as well. Consumers...

PissedConsumer543268
Diversity of Products or Services
1.6 (122 reviews)
1.9 (28 reviews)
Reviewer's quote

Everybody Sorry to say this, I had a Very bad and poor experience with this company Just because me and my brother have two separate accounts there saying only one is allowed per household which he does not even live with me and because of this they went in an suspended our account saying we...

Mike

I have used this company in the past and had a horrible customer service experience. I then tried again years later thinking maybe they have improved their service but I was sorely mistaken. I am not new to shipping and currently spend 7 figures in shipping every year via Ocean, LTL, truckload and...

Jeffrey K

Uship and Freightquote Pros and Cons

Pros
  • Never use uship
  • Initial price quoted
  • Fast pick up
  • Ease of buying the service online
  • Sales people were very helpful
  • Lots of price options
Cons
  • Customer service
  • Being scammed
  • Money grab
  • Bad customer service
  • Additional charges
  • Failure to keep customer informed

Uship and Freightquote Most Positive Reviews

Top rated reviews
5

lm a carrier uship they tale you lower you price sorry your fees to high you lower your price

5

I am an aproved carrier serving as an owner operator and I take great pride in servicing you, the customer. I can tell...

Uship and Freightquote Most Critical Reviews

Lowest rated reviews
1

Dont use uship.com.They do suspend account for no reason and blaming service providers and customers that they dont...

1

they quoted me $200.00 and after a month they charged my credit card another $270.00 .when i asked them why and after...

Uship and Freightquote Latest Reviews

Recent published reviews
1

I’m just warning everybody I move from Scottsdale Arizona to Tennessee 43 foot gooseneck trailer contracted through...

Read all 631 reviews
1

They overcharged me for a shipment from a trade show after quoting me
a lower price. Stating it was the carrier fault.
boo...

Read all 159 reviews

Uship and Freightquote Products and Services

Most reviewed product and services
  • Uship Shipping Service (55 reviews)
  • Uship Account (40 reviews)
  • Uship Customer Care (27 reviews)
  • Freightquote Shipping Service (47 reviews)
  • Freightquote Delivery Service (34 reviews)