PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Uship and Freightquote as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Uship
Freightquote

Uship and Freightquote Overview

Total reviews 642 159
Company responses 3 0
Issues resolved 0 1

Uship and Freightquote Consumer Ratings

Rank
133 out of 1062 in Transportation and Logistics category
173 out of 1062 in Transportation and Logistics category
Customer service
101 in category
130 in category
Website
117 in category
126 in category
Diversity of Products or Services
123 in category
97 in category
Product or Service Quality
99 in category
117 in category

Uship and Freightquote Rating Details

Customer service
1.5 (141 reviews)
1.3 (44 reviews)
Reviewer's quote

...You failed on all levels? Customer service, agreement, etc. I would not recommend this company. Almost forgot..

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Their customer service sucks and they told me that I should have opened up the box and inspected it before signing the shipper. Pretty sure the truck driver would not ant to wait around to do this and never have I had to do this with any other carrier. Anyone reading they should be advised not to...

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Website
2 (131 reviews)
1.9 (28 reviews)
Reviewer's quote

...I then looked on uship website and found a fake review under my name on the driver’s account. UShip then blocked me from the platform indefinitely. I asked h]them why..

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...And when you ask Freightquote about it, they won't even give you the time of day,,,,No customer service skills at all! I will be blasting this on every website blog,email list consumer list,Craigslist, and every other list I can get! And everyone that I recommended to Freightquote will be leaving as well. Consumers...

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Diversity of Products or Services
1.6 (126 reviews)
1.9 (28 reviews)
Reviewer's quote

...I have now been burned by their lack of "customer service" when it comes to disputed with the shipping services. I will never let my business do any business with this company again..

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They overcharged me for a shipment from a trade show after quoting mea lower price. Stating it was the carrier fault.book direct and use a prepaid card.

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Product or Service Quality
1.5 (112 reviews)
1.4 (26 reviews)
Reviewer's quote

The uship customer service noone is picking up and the mover I was linked didnt reply to calls one day before the move date. dont..

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I have used this company in the past and had a horrible customer service experience. I then tried again years later thinking maybe they have improved their service but I was sorely mistaken. I am not new to shipping and currently spend 7 figures in shipping every year via Ocean, LTL, truckload and...

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Uship and Freightquote Pros and Cons

Pros
  • Never use uship
  • Initial price quoted
  • Fast pick up
  • Ease of buying the service online
  • Sales people were very helpful
  • Lots of price options
Cons
  • Customer service
  • Being scammed
  • Money grab
  • Bad customer service
  • Additional charges
  • Failure to keep customer informed

Uship and Freightquote Most Positive Reviews

Top rated reviews
5

lm a carrier uship they tale you lower you price sorry your fees to high you lower your price

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5

I am an aproved carrier serving as an owner operator and I take great pride in servicing you, the customer. I can tell...

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5

i used u ship to transport my jet ski from florida to massachusetts.. all seemed to go well until i got a toll bill for...

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4.3

I am personally Extreamly Happy with freightqoute, you could pay alot more. I learned very quickly that you need to spec...

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Uship and Freightquote Most Critical Reviews

Lowest rated reviews
1

Dont use uship.com.They do suspend account for no reason and blaming service providers and customers that they dont...

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1

they quoted me $200.00 and after a month they charged my credit card another $270.00 .when i asked them why and after...

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1

this company will not only publish your phone number, address to the entire shipping community causing you to receive co...

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1


These guys are charging me $120.00 more than quoted and charging my acct a month after delivery that's a sustaintial am...

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Uship and Freightquote Latest Reviews

Recent published reviews
No votes

Company replied that my tracking number/order doesn't exist in their book. Company name was used by an individual/organi...

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1

They overcharged me for a shipment from a trade show after quoting me
a lower price. Stating it was the carrier fault.
boo...

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5

uShip is a broker who puts you in touch with shipping companies who provide quotes. Once you accept a quote uShip...

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1

Terrible choice of freight transfer, they overcharged us $160 because we didn't have a dock, but we did have a dock,...

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Uship and Freightquote Products and Services

Most reviewed product and services
  • Uship Shipping Service (59 reviews)
  • Uship Account (40 reviews)
  • Uship Customer Care (28 reviews)
  • Freightquote Shipping Service (47 reviews)
  • Freightquote Delivery Service (34 reviews)