PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Freightquote and Uship as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Freightquote
Uship

Freightquote and Uship Overview

Total reviews
159
631
Company responses
0
3
Issues resolved
1
0

Uship was first mentioned on PissedConsumer on Nov 4, 2007 and since then this brand received 631 reviews. It is 472 reviews more than Freightquote received since Aug 28, 2007.

Freightquote and Uship Consumer Ratings

Rank
152 out of 1508 in Transportation and Logistics category
118 out of 1508 in Transportation and Logistics category
Customer service
117 in category
91 in category
Website
117 in category
104 in category
Diversity of Products or Services
86 in category
106 in category

According to consumer ratings and reviews, Uship ranks 34 points higher in the Transportation and Logistics category than Freightquote. People gave Freightquote 1.3 stars for Customer service criterion in Transportation and Logistics category and it is 270 points higher than the worst rated brand in this category. At the same time, Uship was rated 1.5 stars for Customer service criterion in this category and it is 296 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Uship has a higher rating than Freightquote. Regarding Diversity of Products or Services criterion, consumers gave Freightquote 1.9 stars and it is 78% greater than other in category. Uship however was rated 1.6 stars and it is 73% greater than other in category.

Freightquote and Uship Rating Details

Customer service
1.3 (44 reviews)
1.5 (137 reviews)
Reviewer's quote

Their customer service sucks and they told me that I should have opened up the box and inspected it before signing the shipper. Pretty sure the truck driver would not ant to wait around to do this and never have I had to do this with any other carrier. Anyone reading they should be advised not to...

Steve E

...These guys consider themselves neutral to the customer (ordering shipping) and the shipping service (broker). So don't expect them to assist you if you have any issues or disputes. Although they consider themselves neutral, don't be fooled...

michael
Website
1.9 (28 reviews)
2 (125 reviews)
Reviewer's quote

...And when you ask Freightquote about it, they won't even give you the time of day,,,,No customer service skills at all! I will be blasting this on every website blog,email list consumer list,Craigslist, and every other list I can get! And everyone that I recommended to Freightquote will be leaving as well. Consumers...

PissedConsumer543268

...I then looked on uship website and found a fake review under my name on the driver’s account. UShip then blocked me from the platform indefinitely. I asked h]them why..

Otto B
Diversity of Products or Services
1.9 (28 reviews)
1.6 (122 reviews)
Reviewer's quote

They overcharged me for a shipment from a trade show after quoting mea lower price. Stating it was the carrier fault.book direct and use a prepaid card.

Ron b

The transfer will decline The legit Uship site provides a great deal of services, will never ask for life insurance on pet shipping, are available 6 days a week. Provide paper work, work direct with the consumer. Co's that mimic uship will come up with last min requirements & if they convince you...

PissedConsumer1171865

Freightquote and Uship Pros and Cons

Pros
  • Ease of buying the service online
  • Sales people were very helpful
  • Lots of price options
  • Never use uship
  • Initial price quoted
  • Fast pick up
Cons
  • Bad customer service
  • Additional charges
  • Failure to keep customer informed
  • Customer service
  • Being scammed
  • Money grab

Freightquote and Uship Most Positive Reviews

Top rated reviews
5

I am an aproved carrier serving as an owner operator and I take great pride in servicing you, the customer. I can tell...

5

lm a carrier uship they tale you lower you price sorry your fees to high you lower your price

Freightquote and Uship Most Critical Reviews

Lowest rated reviews
1

they quoted me $200.00 and after a month they charged my credit card another $270.00 .when i asked them why and after...

1

Dont use uship.com.They do suspend account for no reason and blaming service providers and customers that they dont...

Freightquote and Uship Latest Reviews

Recent published reviews
1

They overcharged me for a shipment from a trade show after quoting me
a lower price. Stating it was the carrier fault.
boo...

Read all 159 reviews
1

I’m just warning everybody I move from Scottsdale Arizona to Tennessee 43 foot gooseneck trailer contracted through...

Read all 631 reviews

Freightquote and Uship Products and Services

Most reviewed product and services
  • Freightquote Shipping Service (47 reviews)
  • Freightquote Delivery Service (34 reviews)
  • Uship Shipping Service (55 reviews)
  • Uship Account (40 reviews)
  • Uship Customer Care (27 reviews)