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Freightquote

Shipping
  • 0 ISSUES RESOLVED
  • 129 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Ease of buying the service online 2
  • Lots of price options 1

Customers don't like

  • Being overcharged without redress9
  • Bad customer service7
  • Additional charges4
  • Failure to keep customer informed3
  • Wasting time and money of customers3
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Ups

Shipping
  • 18 ISSUES RESOLVED
  • 4553 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $925 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Tracking tool 22
  • Very bad 7
  • Awful 6
  • Tracking our packages 5
  • Its just this order i am very upset with ups about 4

Customers don't like

  • Poor customer service141
  • Delivery125
  • Unethical business practices68
  • Customer service agent62
  • Incompetent delivery driver39
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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