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Freightquote

Transportation and Logistics
  • 1 ISSUES RESOLVED
  • 140 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Ease of buying the service online 2
  • Sales people were very helpful 1
  • Lots of price options 1

Customers don't like

  • Bad customer service8
  • Failure to keep customer informed2
  • Empathy of management2
  • Being overcharged without redress2
  • Wasting time and money of customers1
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Ups

Transportation and Logistics
  • 24 ISSUES RESOLVED
  • 5066 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $960 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Tracking tool 22
  • Tracking our packages 5
  • Its just this order i am very upset with ups about 5
  • Transport time 3
  • Seem like a good service for the most part 3

Customers don't like

  • Poor customer service170
  • Delivery51
  • Unethical business practices30
  • Customer service agent30
  • Incompetent delivery driver23
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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