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Freightquote

Shipping
  • 1 ISSUES RESOLVED
  • 139 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Ease of buying the service online 2
  • Lots of price options 1

Customers don't like

  • Bad customer service8
  • Failure to keep customer informed2
  • Empathy of management2
  • Being overcharged without redress2
  • Wasting time and money of customers1
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Ups Store

Shipping
  • 4 ISSUES RESOLVED
  • 519 TOTAL REVIEWS
  • $84.6K CLAIMED LOSSES
  • $519 AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Convenient location 8
  • Clean 2
  • Ukraine ups is mafia 1
  • That the package arrived 1
  • Store was well kept and looked fully stocked 1

Customers don't like

  • Customer service11
  • Store employees4
  • Way i was treated3
  • Manager3
  • Too many lost or misplaced packages2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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