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Freightquote

Shipping
  • 0 ISSUES RESOLVED
  • 129 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Ease of buying the service online 2
  • Lots of price options 1

Customers don't like

  • Being overcharged without redress9
  • Bad customer service7
  • Additional charges4
  • Failure to keep customer informed3
  • Wasting time and money of customers3
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Shipstation

Shipping
  • 1 ISSUES RESOLVED
  • 4 TOTAL REVIEWS
  • $2.2K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Simplicity of features they actually support 1
  • Some of their customer service 1

Customers don't like

  • Account managers all have bad attitude1
  • Account managers responses were always terrible1
  • Always trying to push shipstation instead of fixing auctane1
  • Pricing1
  • Program was not user friendly at all1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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