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Freightquote

Shipping
  • 0 ISSUES RESOLVED
  • 136 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Ease of buying the service online 2
  • Lots of price options 1

Customers don't like

  • Bad customer service4
  • Failure to keep customer informed2
  • Empathy of management2
  • Being overcharged without redress2
  • Wasting time and money of customers1
Delete
  • 0 ISSUES RESOLVED
  • 18 TOTAL REVIEWS
  • $10.6K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.8
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • On time 1
  • I liked 1
  • Honesty 1
  • Friendly 1
  • Communication 1

Customers don't like

  • Rudeness3
  • Unprofessionalism1
  • Lack of service1
  • Entire process1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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