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Freightquote

Transportation and Logistics
  • 1 ISSUES RESOLVED
  • 140 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Ease of buying the service online 2
  • Sales people were very helpful 1
  • Lots of price options 1

Customers don't like

  • Bad customer service8
  • Failure to keep customer informed2
  • Empathy of management2
  • Being overcharged without redress2
  • Wasting time and money of customers1
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Lbc Express

Transportation and Logistics
  • 18 ISSUES RESOLVED
  • 1566 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $8.1K AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Very irritating 13
  • Outlets are everywere 9
  • Online tracking 4
  • Customer service 4
  • Still loyal to lbc 3

Customers don't like

  • Delayed delivery25
  • Poor service17
  • Poor customer service15
  • Lack of communication15
  • Delivery13
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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