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Freightquote

Shipping
  • 0 ISSUES RESOLVED
  • 131 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Ease of buying the service online 2
  • Lots of price options 1

Customers don't like

  • Bad customer service3
  • Being overcharged without redress2
  • Failure to keep customer informed2
  • Overrated service1
  • Wasting time and money of customers1
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Lbc Express

Shipping
  • 14 ISSUES RESOLVED
  • 1222 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $9.1K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Very irritating 13
  • Outlets are everywere 9
  • Very bad 6
  • Customer service 4
  • Online tracking 4

Customers don't like

  • Delayed delivery30
  • Poor service17
  • Lack of communication14
  • Delivery13
  • Very frustrating5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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