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Freightquote

Transportation and Logistics
  • 1 ISSUES RESOLVED
  • 139 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Ease of buying the service online 2
  • Lots of price options 1

Customers don't like

  • Bad customer service8
  • Failure to keep customer informed2
  • Empathy of management2
  • Being overcharged without redress2
  • Wasting time and money of customers1
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Lasership

Transportation and Logistics
  • 5 ISSUES RESOLVED
  • 949 TOTAL REVIEWS
  • $43.2K CLAIMED LOSSES
  • $235 AVERAGE LOSS
1.2
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Never again 9
  • Very dissatisfied 7
  • Frustrating 6
  • Getting products fast 5
  • Frustrated 5

Customers don't like

  • Customer service17
  • No delivery14
  • Poor delivery service10
  • Inaccurate communication8
  • Delivery service sucks8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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