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Freightquote

Shipping
  • 0 ISSUES RESOLVED
  • 131 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Ease of buying the service online 2
  • Lots of price options 1

Customers don't like

  • Bad customer service3
  • Being overcharged without redress2
  • Failure to keep customer informed2
  • Overrated service1
  • Wasting time and money of customers1
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Lasership

Shipping
  • 4 ISSUES RESOLVED
  • 611 TOTAL REVIEWS
  • $30K CLAIMED LOSSES
  • $248 AVERAGE LOSS
1.2
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Noting 7
  • Frustrating 6
  • Frustrated 4
  • Nice customer service people when i repeatedly complain 4
  • Package was in one piece 3

Customers don't like

  • No delivery9
  • Poor delivery service8
  • Inaccurate communication7
  • Lost package7
  • Unreliable4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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