Freedompop vs Virgin Mobile USA

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Freedompop

Telecommunications
  • 0 ISSUES RESOLVED
  • 66 TOTAL REVIEWS
  • $4K CLAIMED LOSSES
  • $147 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Possibility of free internet 3
  • Free 500mb 3
  • Possibility of free cell service 3
  • Mifi 500 hotspot 2
  • Reasonable cost 1

Customers don't like

  • Customer service8
  • Disgraceful4
  • Just about everything4
  • Product service4
  • Reliability4

Products by Freedompop

No items

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Virgin Mobile USA

Telecommunications
  • 0 ISSUES RESOLVED
  • 65 TOTAL REVIEWS
  • $6.5K CLAIMED LOSSES
  • $196 AVERAGE LOSS
1.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability

No items

Customers don't like

  • Very poor engineering2
  • Customer service2
  • Refurbished replacement1
  • Wanting to pay return ship for bad phone1
  • Straight lies1

Products by Virgin Mobile USA

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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