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Freedompop
Verizon

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Freedompop

Freedompop

1.5
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 384 TOTAL REVIEWS
Rank
324 out of 1933
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Billing Practices
Statistics of Customer Service Calls
  • TOTAL CALLS
    57
  • SUCCESSFUL
    32%
  • AVG CALL DURATION
    01:25
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
60 reviews
1.5
50 reviews
2.1
38 reviews
Verizon

Verizon

1.7
  • 17 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2554 TOTAL REVIEWS
Rank
212 out of 1933
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Billing Practices
Statistics of Customer Service Calls
  • TOTAL CALLS
    14
  • SUCCESSFUL
    43%
  • AVG CALL DURATION
    03:41
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
263 reviews
1.7
247 reviews
1.8
158 reviews

How would you compare Freedompop vs Verizon?

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Anonymous
#1362035

I left Verizon to go to FreedomPop. HUGE mistake!

FreedomPop is a trainwreck! Phone works, phone doesn't work, calls sometimes connect, sometimes not. People say they called 3 times and there is nothing in my call log, random error messages (your account is not authorized to call this number) for a local call. Worst phone related mistake I have ever done!

I would sooner go back to a dial phone screwed to the wall as choose FP if those were my only two choices. I would go so far as to label FP - Unreliable.

Verizon on the other hand is pricey but it works with no issues (for me anyway).

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