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Freedompop

1.6
?

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  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 359 TOTAL REVIEWS
Rank
271 out of 1899
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Billing Practices
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    23
  • SUCCESSFUL
    78%
  • AVG CALL DURATION
    01:25
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
60 reviews
1.5
48 reviews
2.1
37 reviews

Verizon

1.7
?

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  • 14 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2462 TOTAL REVIEWS
Rank
203 out of 1899
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Billing Practices
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    10
  • SUCCESSFUL
    60%
  • AVG CALL DURATION
    03:41
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
256 reviews
1.8
235 reviews
1.9
150 reviews

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Anonymous
#1362035

I left Verizon to go to FreedomPop. HUGE mistake!

FreedomPop is a trainwreck! Phone works, phone doesn't work, calls sometimes connect, sometimes not. People say they called 3 times and there is nothing in my call log, random error messages (your account is not authorized to call this number) for a local call. Worst phone related mistake I have ever done!

I would sooner go back to a dial phone screwed to the wall as choose FP if those were my only two choices. I would go so far as to label FP - Unreliable.

Verizon on the other hand is pricey but it works with no issues (for me anyway).

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