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FreedomPop

Telecommunications
  • 2 ISSUES RESOLVED
  • 158 TOTAL REVIEWS
  • $8.5K CLAIMED LOSSES
  • $133 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Possibility of free internet 5
  • Free 500mb 4
  • Possibility of free cell service 3
  • Price 3
  • Mifi 500 hotspot 2

Customers don't like

  • Unauthorized billing of services4
  • Altogether bad4
  • Bait and switch pirates3
  • Deceit and devious billing practices3
  • Customer service3
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Verizon

Telecommunications
  • 13 ISSUES RESOLVED
  • 2198 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $835 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Internet 6
  • Coverage area 4
  • Customer service 4
  • You are a bunch of overcharging crooks 4
  • Tv 3

Customers don't like

  • Incompetent customer service30
  • Poor service19
  • Customer service8
  • Bait and switch7
  • Told one thing and going doing another5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1362035

I left Verizon to go to FreedomPop.HUGE mistake!

FreedomPop is a trainwreck! Phone works, phone doesn't work, calls sometimes connect, sometimes not. People say they called 3 times and there is nothing in my call log, random error messages (your account is not authorized to call this number) for a local call. Worst phone related mistake I have ever done!

I would sooner go back to a dial phone screwed to the wall as choose FP if those were my only two choices.I would go so far as to label FP - Unreliable.

Verizon on the other hand is pricey but it works with no issues (for me anyway).