Freedompop vs Sprint

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Freedompop

Telecommunications
  • 0 ISSUES RESOLVED
  • 68 TOTAL REVIEWS
  • $4K CLAIMED LOSSES
  • $143 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Possibility of free internet 3
  • Free 500mb 3
  • Possibility of free cell service 3
  • Mifi 500 hotspot 2
  • Reasonable cost 1

Customers don't like

  • Customer service8
  • Disgraceful4
  • Just about everything4
  • Product service4
  • Reliability4

Products by Freedompop

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Sprint

Telecommunications
  • 2 ISSUES RESOLVED
  • 956 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $700 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Family plan in my budget 6
  • Proximity of the store to my home 5
  • Unlimited data plans 5
  • Customer service 4
  • When i could block numbers 4

Customers don't like

  • Customer service37
  • Run around from sprint18
  • Given the runaround13
  • Escalation department rudeness11
  • Unprofessional manager10

Products by Sprint

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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