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Freedompop

Telecommunications
  • 1 ISSUES RESOLVED
  • 85 TOTAL REVIEWS
  • $4.7K CLAIMED LOSSES
  • $137 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • Possibility of free internet 3
  • Free 500mb 3
  • Possibility of free cell service 3
  • Idea for affordable cellular service 2
  • Mifi 500 hotspot 2

Customers don't like

  • Customer service8
  • Disgraceful4
  • Just about everything4
  • Quality reliability poor customer service4
  • Reliability4
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Sprint

Telecommunications
  • 2 ISSUES RESOLVED
  • 984 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $853 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • Family plan in my budget 6
  • Proximity of the store to my home 5
  • Unlimited data plans 5
  • Customer service 4
  • When i could block numbers 4

Customers don't like

  • Customer service38
  • Run around from sprint18
  • Given the runaround13
  • Escalation department rudeness11
  • Unprofessional manager10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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