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Freedompop

Telecommunications
  • 1 ISSUES RESOLVED
  • 140 TOTAL REVIEWS
  • $8.2K CLAIMED LOSSES
  • $139 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Possibility of free internet 5
  • Free 500mb 4
  • Possibility of free cell service 3
  • Mifi 500 hotspot 2
  • Price 2

Customers don't like

  • Unauthorized billing of services4
  • Altogether bad4
  • Bait and switch pirates3
  • Customer service3
  • Reliability2
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Roku

Gadgets and Accessories
  • 2 ISSUES RESOLVED
  • 190 TOTAL REVIEWS
  • $4.6K CLAIMED LOSSES
  • $79 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Easy installation 2
  • Would like the product if it worked the way its supposed to 2
  • Having netflix and hulu 2
  • Price 2
  • Watching a lot of free tv 1

Customers don't like

  • Customer service6
  • Does not stand behind product4
  • Lack of tech expertise3
  • Roku server issues3
  • Lack of technical support2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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