Freedompop vs Roku

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Freedompop

Telecommunications
  • 0 ISSUES RESOLVED
  • 66 TOTAL REVIEWS
  • $4K CLAIMED LOSSES
  • $147 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Possibility of free internet 3
  • Free 500mb 3
  • Possibility of free cell service 3
  • Mifi 500 hotspot 2
  • Reasonable cost 1

Customers don't like

  • Customer service8
  • Disgraceful4
  • Just about everything4
  • Product service4
  • Reliability4

Products by Freedompop

No items

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Roku

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 151 TOTAL REVIEWS
  • $3.6K CLAIMED LOSSES
  • $77 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Easy installation 2
  • Would like the product if it worked the way its supposed to 2
  • Having netflix and hulu 2
  • Price 2
  • Watching a lot of free tv 1

Customers don't like

  • Customer service12
  • Connectivity issues5
  • Does not stand behind product5
  • Losing connection all the time4
  • Roku server issues4

Products by Roku

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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