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Freedompop

Telecommunications
  • 6 ISSUES RESOLVED
  • 257 TOTAL REVIEWS
  • $14.2K CLAIMED LOSSES
  • $142 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Possibility of free internet 5
  • Free 500mb 5
  • Price 4
  • Possibility of free cell service 3
  • Idea for affordable cellular service 3

Customers don't like

  • Customer service10
  • Unauthorized billing of services5
  • Deceit and devious billing practices5
  • Being charged unecessarily4
  • Altogether bad4
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Roku

Gadgets and Accessories
  • 3 ISSUES RESOLVED
  • 278 TOTAL REVIEWS
  • $6.5K CLAIMED LOSSES
  • $91 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Would like the product if it worked the way its supposed to 3
  • Product when it works 3
  • Price 2
  • Netflix availability 2
  • Initially 2

Customers don't like

  • Customer service13
  • Does not stand behind product4
  • Roku server issues3
  • Lack of tech expertise3
  • Customer service sucks3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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