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Freedompop

Telecommunications
  • 1 ISSUES RESOLVED
  • 122 TOTAL REVIEWS
  • $6.6K CLAIMED LOSSES
  • $138 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Possibility of free internet 4
  • Free 500mb 3
  • Possibility of free cell service 3
  • Idea for affordable cellular service 2
  • Mifi 500 hotspot 2

Customers don't like

  • Altogether bad4
  • Customer service3
  • Unauthorized billing of services3
  • Receiving a broken phone and not getting a refund2
  • Reliability2
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Roku

Gadgets and Accessories
  • 2 ISSUES RESOLVED
  • 178 TOTAL REVIEWS
  • $4.6K CLAIMED LOSSES
  • $79 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Easy installation 2
  • Would like the product if it worked the way its supposed to 2
  • Having netflix and hulu 2
  • Price 2
  • Watching a lot of free tv 1

Customers don't like

  • Customer service5
  • Does not stand behind product4
  • Lack of tech expertise3
  • Roku server issues3
  • Poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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