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Freedompop

Telecommunications
  • 1 ISSUES RESOLVED
  • 130 TOTAL REVIEWS
  • $7.6K CLAIMED LOSSES
  • $143 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Possibility of free internet 4
  • Free 500mb 3
  • Possibility of free cell service 3
  • Idea for affordable cellular service 2
  • Mifi 500 hotspot 2

Customers don't like

  • Altogether bad4
  • Unauthorized billing of services4
  • Customer service3
  • Receiving a broken phone and not getting a refund2
  • Reliability2
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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2549 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $339 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Cheap 17
  • Concept 11
  • No major problems 4
  • Service 3
  • quality of product 2

Customers don't like

  • Technical support13
  • No customer service11
  • Chat conversations and unresolved issues4
  • False advertising3
  • No refund policy3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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