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FreedomPop

Telecommunications
  • 3 ISSUES RESOLVED
  • 186 TOTAL REVIEWS
  • $9.8K CLAIMED LOSSES
  • $135 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Possibility of free internet 5
  • Free 500mb 4
  • Price 3
  • Possibility of free cell service 3
  • Mifi 500 hotspot 2

Customers don't like

  • Unauthorized billing of services4
  • Altogether bad4
  • Receiving a broken phone and not getting a refund3
  • Deception and taking money out of my account without permission3
  • Deceit and devious billing practices3
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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2558 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $338 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Cheap 17
  • Concept 11
  • No major problems 4
  • Service 3
  • quality of product 2

Customers don't like

  • Technical support13
  • No customer service11
  • Customer service4
  • Chat conversations and unresolved issues4
  • No refund policy3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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