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Freedompop

Telecommunications
  • 1 ISSUES RESOLVED
  • 141 TOTAL REVIEWS
  • $8.2K CLAIMED LOSSES
  • $137 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Possibility of free internet 5
  • Free 500mb 4
  • Possibility of free cell service 3
  • Mifi 500 hotspot 2
  • Price 2

Customers don't like

  • Unauthorized billing of services4
  • Altogether bad4
  • Bait and switch pirates3
  • Customer service3
  • Reliability2
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Gearbest

Gadgets and Accessories
  • 40 ISSUES RESOLVED
  • 1328 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $281 AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Prices 32
  • Price 26
  • Customer service 24
  • Good quality 16
  • Competetive prices 14

Customers don't like

  • Horrible customer service12
  • Customer care9
  • Customer support8
  • Given the run-around8
  • Very worst customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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