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Freedompop

Telecommunications
  • 4 ISSUES RESOLVED
  • 214 TOTAL REVIEWS
  • $11.4K CLAIMED LOSSES
  • $138 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Possibility of free internet 5
  • Free 500mb 5
  • Price 3
  • Possibility of free cell service 3
  • Idea for affordable cellular service 3

Customers don't like

  • Customer service11
  • Unauthorized billing of services4
  • Deceit and devious billing practices4
  • Altogether bad4
  • Receiving a broken phone and not getting a refund3
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Gearbest

Gadgets and Accessories
  • 47 ISSUES RESOLVED
  • 2048 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $270 AVERAGE LOSS
3.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Prices 57
  • Price 53
  • Customer service 48
  • Quality 23
  • Good quality 22

Customers don't like

  • Horrible customer service73
  • Customer care9
  • Being cheated9
  • Shipping8
  • Rotten after sales8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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