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FreedomPop

Telecommunications
  • 3 ISSUES RESOLVED
  • 175 TOTAL REVIEWS
  • $9.5K CLAIMED LOSSES
  • $134 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Possibility of free internet 5
  • Free 500mb 4
  • Price 3
  • Possibility of free cell service 3
  • Mifi 500 hotspot 2

Customers don't like

  • Unauthorized billing of services4
  • Altogether bad4
  • Receiving a broken phone and not getting a refund3
  • Deception and taking money out of my account without permission3
  • Deceit and devious billing practices3
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Gearbest

Gadgets and Accessories
  • 42 ISSUES RESOLVED
  • 1386 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $280 AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Prices 32
  • Price 26
  • Customer service 24
  • Good quality 16
  • Competetive prices 14

Customers don't like

  • Horrible customer service14
  • Customer care9
  • Given the run-around8
  • Customer support8
  • Very worst customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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