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Freedom Mortgage

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 12 COMPANY RESPONSES
  • 639 TOTAL REVIEWS
  • $2.7M CLAIMED LOSSES
  • $22.7K AVERAGE LOSS
1.3
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Should be investigated 4
  • Customer service 4
  • Rate fees 3
  • Web site 3
  • Interest rate 2

Customers don't like

  • Customer service10
  • Entire process5
  • Run around3
  • Wasted time and money3
  • Too much to even handle3
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  • 0 ISSUES RESOLVED
  • 1263 TOTAL REVIEWS
  • $3.8M CLAIMED LOSSES
  • $11.8K AVERAGE LOSS
1.6
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Who did try to make me fell better 2
  • I always felt secure 2
  • Wells fargo stole my home with no missed paymants and proof 2
  • Wells fargo did not complete a fair review for a loan mod 1
  • Wells fargo has not caused me any more undue hardship 1

Customers don't like

  • Incompetant8
  • Rude representatives6
  • Customer service reps5
  • Rude representative4
  • Unwillingness to help4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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