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Freedom Mortgage
Quicken Loans

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Freedom Mortgage

Freedom Mortgage

Has verified representatives
1.6
  • 3 ISSUES RESOLVED
  • 156 COMPANY RESPONSES
  • 998 TOTAL REVIEWS
Rank
115 out of 1285
in Loans and Mortgages category
Rating Details
Customer service
Product or Service Quality
Staff
Reliability
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    157
  • SUCCESSFUL
    78%
  • AVG CALL DURATION
    05:22
  • ISSUES RESOLVED
    32%
Top Products and Services
1.5
330 reviews
1.4
153 reviews
1.4
113 reviews
Quicken Loans

Quicken Loans

1.5
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 884 TOTAL REVIEWS
Rank
132 out of 1285
in Loans and Mortgages category
Rating Details
Customer service
Product or Service Quality
Staff
Reliability
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    117
  • SUCCESSFUL
    42%
  • AVG CALL DURATION
    03:35
  • ISSUES RESOLVED
    41%
Top Products and Services
1.6
230 reviews
1.5
149 reviews
1.5
128 reviews

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ImminentDeer
#1663128

Responses from Freedom Mortgage are basically telling you nothing, Just propaganda like what you always get from customer service, they don't resolve any thing, they may as well not respond at all. I feel both Freedom Mortgage and Quicken Loans are equally irresponsible companies and are not trusted companies doing business the way they do.

It's sad Mortgages can get transferred and your stuck doing business with a incompetent company. Don't know how they sleep at night.

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