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Freedom Mortgage

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 12 COMPANY RESPONSES
  • 683 TOTAL REVIEWS
  • $2.7M CLAIMED LOSSES
  • $22.5K AVERAGE LOSS
1.3
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Should be investigated 5
  • Customer service 4
  • Web site 3
  • Rate fees 3
  • Interest rate 2

Customers don't like

  • Customer service12
  • Entire process5
  • Wasted time and money3
  • Too much to even handle3
  • Run around3
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Primelending

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 76 TOTAL REVIEWS
  • $530K CLAIMED LOSSES
  • $44K AVERAGE LOSS
1.6
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Seller backed out of loan because of lenders mistakes 2
  • Terms of the initial loan we were sold 1
  • Loan officer 1
  • Initial loan officer 1

Customers don't like

  • Customer service3
  • That they were not honest and upfront2
  • Game with my time primelending did not value family time2
  • Unprofessional service1
  • Underwriter incompetence1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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