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Freedom Mortgage

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 5 COMPANY RESPONSES
  • 611 TOTAL REVIEWS
  • $2M CLAIMED LOSSES
  • $17.3K AVERAGE LOSS
1.3
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Horrible company 7
  • Customer service 4
  • Should be investigated 4
  • Rate fees 3
  • Web site 3

Customers don't like

  • Customer service20
  • Being lied to18
  • Haughty representative9
  • Entire process8
  • Payment maze7
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Primelending

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 55 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $12.9K AVERAGE LOSS
1.7
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Initial loan officer 1
  • Loan officer 1

Customers don't like

  • Any of the experience4
  • Customer service3
  • That they were not honest and upfront3
  • Rate of responsiveness2
  • Underwriter incompetence2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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