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PHH Mortgage
Freedom Mortgage

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

PHH Mortgage

PHH Mortgage

1.3
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 308 TOTAL REVIEWS
Rank
187 out of 1290
in Loans and Mortgages category
Rating Details
Customer service
Reliability
Website
Staff
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    540
  • SUCCESSFUL
    13%
  • AVG CALL DURATION
    04:04
  • ISSUES RESOLVED
    21%
Top Products and Services
1.2
114 reviews
1.3
30 reviews
1.8
19 reviews
Freedom Mortgage

Freedom Mortgage

Has verified representatives
1.6
  • 3 ISSUES RESOLVED
  • 159 COMPANY RESPONSES
  • 1000 TOTAL REVIEWS
Rank
120 out of 1290
in Loans and Mortgages category
Rating Details
Customer service
Reliability
Website
Staff
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    161
  • SUCCESSFUL
    76%
  • AVG CALL DURATION
    05:22
  • ISSUES RESOLVED
    30%
Top Products and Services
1.5
331 reviews
1.4
153 reviews
1.4
113 reviews

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Anonymous
#1723030
Customer service
They are both the same kind of incompetent and dysfunction. Now, I know that when I plan my escape from PHH, I will not consider Freedom.

Product or Service Quality
Non-functioning website, customer service and credibility.

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