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Freedom Mortgage
PHH Mortgage

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Freedom Mortgage

Freedom Mortgage

Has verified representatives
1.6
  • 3 ISSUES RESOLVED
  • 156 COMPANY RESPONSES
  • 997 TOTAL REVIEWS
Rank
114 out of 1285
in Loans and Mortgages category
Rating Details
Customer service
Staff
Product or Service Quality
Reliability
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    157
  • SUCCESSFUL
    78%
  • AVG CALL DURATION
    05:22
  • ISSUES RESOLVED
    32%
Top Products and Services
1.5
330 reviews
1.4
153 reviews
1.4
113 reviews
PHH Mortgage

PHH Mortgage

1.3
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 258 TOTAL REVIEWS
Rank
185 out of 1285
in Loans and Mortgages category
Rating Details
Customer service
Staff
Product or Service Quality
Reliability
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    378
  • SUCCESSFUL
    19%
  • AVG CALL DURATION
    04:04
  • ISSUES RESOLVED
    20%
Top Products and Services
1.2
101 reviews
1.4
25 reviews
1.7
17 reviews

How would you compare Freedom Mortgage vs PHH Mortgage?

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Anonymous
#1723030
Customer service
They are both the same kind of incompetent and dysfunction. Now, I know that when I plan my escape from PHH, I will not consider Freedom.

Product or Service Quality
Non-functioning website, customer service and credibility.

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