Freedom Mortgage vs Pennymac

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Freedom Mortgage

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 556 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $18.1K AVERAGE LOSS
1.3
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Horrible company 7
  • Customer service 4
  • Should be investigated 4
  • Loan refi experience 3
  • Web site 2

Customers don't like

  • Customer service20
  • Being lied to18
  • Haughty representative9
  • Entire process8
  • Payment maze7

Products by Freedom Mortgage

No items

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Pennymac

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 310 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $28.8K AVERAGE LOSS
1.3
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • 1 knowledgable individual 2
  • Friendly staff 2

Customers don't like

  • Unwilling to own their mistakes12
  • Worst customer service ever12
  • Procedures11
  • Customer service8
  • Their service and procedures7

Products by Pennymac

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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