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Freedom Mortgage

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 12 COMPANY RESPONSES
  • 657 TOTAL REVIEWS
  • $2.7M CLAIMED LOSSES
  • $22.7K AVERAGE LOSS
1.3
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Should be investigated 5
  • Customer service 4
  • Rate fees 3
  • Web site 3
  • Interest rate 2

Customers don't like

  • Customer service12
  • Entire process5
  • Run around3
  • Wasted time and money3
  • Too much to even handle3
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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1283 TOTAL REVIEWS
  • $8.9M CLAIMED LOSSES
  • $28.7K AVERAGE LOSS
1.3
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • One person that tried to help me 4
  • Did a great job 2
  • Loan modification staff is competent and fair 2
  • Great on the day to day processes 1
  • Our mortgage 1

Customers don't like

  • Absolutely no customer service12
  • No clear answers10
  • Lack of follow up9
  • Lost paperwork6
  • Unwilling to solve issues5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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