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Freedom Mortgage

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 12 COMPANY RESPONSES
  • 656 TOTAL REVIEWS
  • $2.7M CLAIMED LOSSES
  • $22.7K AVERAGE LOSS
1.3
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Should be investigated 5
  • Customer service 4
  • Rate fees 3
  • Web site 3
  • Interest rate 2

Customers don't like

  • Customer service12
  • Entire process5
  • Run around3
  • Wasted time and money3
  • Too much to even handle3
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Naca

Loans and Mortgages
Has verified representatives
  • 2 ISSUES RESOLVED
  • 317 COMPANY RESPONSES
  • 523 TOTAL REVIEWS
  • $2.8M CLAIMED LOSSES
  • $46.2K AVERAGE LOSS
2.8
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • No closing costs 10
  • Program description 8
  • No money down 7
  • Interest buy-down program 6
  • Loan product 6

Customers don't like

  • Communication7
  • Counselor7
  • Empty promises5
  • Time consuming4
  • Unprepared associates4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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