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Freedom Mortgage

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 5 COMPANY RESPONSES
  • 578 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $17.7K AVERAGE LOSS
1.3
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Horrible company 7
  • Customer service 4
  • Should be investigated 4
  • Loan refi experience 3
  • Rate fees 3

Customers don't like

  • Customer service20
  • Being lied to18
  • Haughty representative8
  • Being lied to and entire process7
  • Entire process7
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Naca

Loans and Mortgages
Has verified representatives
  • 2 ISSUES RESOLVED
  • 271 COMPANY RESPONSES
  • 456 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $49.6K AVERAGE LOSS
2.9
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • No closing costs 7
  • Program description 7
  • No money down 6
  • Interest buy-down program 5
  • Mortgage rate 5

Customers don't like

  • Counselor14
  • Communication13
  • Empty promises12
  • Time consuming10
  • Waste of time10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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