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Freedom Mortgage

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 14 COMPANY RESPONSES
  • 721 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $20.2K AVERAGE LOSS
1.3
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Should be investigated 6
  • Customer service 4
  • Web site 3
  • Rate fees 3
  • That i no longer have this company as mortgage broker 2

Customers don't like

  • Customer service23
  • Entire process5
  • Substandard customer service4
  • Wasted time and money3
  • Unprofessional business practices and complete lack of action3
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Loan Depot

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 136 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $40.7K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Refinancing at a lower rate 2
  • Online application 1
  • Interest rate 1
  • Having my balls stroked 1
  • Hanging up the phone 1

Customers don't like

  • That the rate and terms kept changing3
  • Follow through3
  • Dishonest sales tactics3
  • Process and communication were pathetic2
  • Multiple delays2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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