PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Safeway and Fred Meyer as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Safeway
Fred Meyer

Safeway and Fred Meyer Overview

Total reviews 564 397
Company responses 0 0
Issues resolved 2 1

Safeway and Fred Meyer Consumer Ratings

Rank
97 out of 401 in Food Stores category
29 out of 334 in Supermarkets and Malls category
Customer service
88 in category
34 in category
Discounts and Special Offers
50 in category
32 in category
Diversity of Products or Services
96 in category
19 in category
Product or Service Quality
69 in category
29 in category

Safeway and Fred Meyer Rating Details

Customer service
1.8 (213 reviews)
2.1 (153 reviews)
Reviewer's quote

...It was easy and the customer service person was very efficient and professional..

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Received extremely poor customer service when we went in with a small repair. Employee also stated she had to have full name and phone number "for their records". About a week after this, we started receiving all sorts of scam phone calls...

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Discounts and Special Offers
2.6 (179 reviews)
2.8 (126 reviews)
Reviewer's quote

...For those who can not wear a mask, it would be fair and equitable to have special shopping hours for those who can't wear a mask. It would make my shopping experience comfortable and fair for me to be able to look at new products and to have access to a non-discriminatory shopping experience..

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...with a sales assistance there, I discovered that Fred Meyer (Kroger, really) has a new policy whereby they will ONLY honor their usual weekly sales and special prices for those who present and use a Fred Meyers (so-called) "rewards card". This is opposed to their previous and longstanding policy, under which those sales and...

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Diversity of Products or Services
2.6 (171 reviews)
3 (123 reviews)
Reviewer's quote

Low stock on most products, incomplete orders, rude and hostile cashiers, incompetent leadership, and a huge amount of friction between the admin people and the rest of the store. This translates to irritated cashiers and other employees, who then turn that irritation towards the customer. Go to a...

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...It does not include all products. You have to sign up for it. You have to buy a LOT for it to even kick in, so I try to make large purchases and spread them further apart...

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Product or Service Quality
2.3 (169 reviews)
2.5 (123 reviews)
Reviewer's quote

...On line ordering and delivery has fallen in quality and service..

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Out of all the other customers that was checking out, the employee going to harash me; yes I was the only black male,black person in the self checkout service. No I didn't show her my receipt because I figured that she knew or should have known that I did purchased my items. As I walked out the...

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Safeway and Fred Meyer Pros and Cons

Pros
  • I used to love this store
  • Employees
  • Courtesy
  • Selection
  • Sales staff
  • Store
Cons
  • Customer service
  • Unprofessional behavior
  • Poor service and high prices
  • Customer service
  • Not treated as a valued customer
  • Agressive manager

Safeway and Fred Meyer Most Positive Reviews

Top rated reviews
5

Southwest Safeway needs new management rotten meat always in the meat cases

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5

I would like to continue to feed my family at Fred Meyers Deli in Fairbanks, AK. We can no longer eat there because almo...

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5

Customers are just highly rude and it is mind boggling how petty they become over little things. Stop trying to overall...

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5

The Fred Meyer Located Roseburg Oregon on Garden valley. Really needs to have products available if they are sending...

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Safeway and Fred Meyer Most Critical Reviews

Lowest rated reviews
1

The unprofessionalism in the Pharmacy (Rivermark) has increased since Kroger took over.
The pharmacy manager knows absol...

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1

today i recently when you a Fred Meyers near me and went to look at shoes that were on sale. then as two friends of...

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1

On 11/3/14 at 8:30 pm a customer shopping at Safeway on Church and Market Street was racially discriminated against by...

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1

I found two lobster tails for $1.39 (manager's special discount) when the original price was about $13.00. The cashier...

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Safeway and Fred Meyer Latest Reviews

Recent published reviews
2.5

The guy who does bag groceries had a terrible attitude and they should have good training for the job !

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1

Sales prices used to be sale prices. Now you have to have a "Rewards Card" to buy anything "on sale." These cards track...

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1

Your locations in Highlands Ranch and Littleton are HORRIBLE! The prices are always wrong. I add my just for U, and...

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No votes

jewelry department don't buy from there cheap jewelry anyway and breaks all the time

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Safeway and Fred Meyer Products and Services

Most reviewed product and services
  • Safeway Customer Care (86 reviews)
  • Safeway Manager (61 reviews)
  • Safeway Cashier (29 reviews)
  • Fred Meyer Manager (44 reviews)
  • Fred Meyer Customer Care (40 reviews)
  • Fred Meyer Cashier (18 reviews)