PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Safeway and Fred Meyer as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Safeway
Fred Meyer

Safeway and Fred Meyer Overview

Total reviews 733 464
Company responses 0 0
Issues resolved 3 1

Safeway and Fred Meyer Consumer Ratings

Rank
93 out of 533 in Supermarkets and Malls category
66 out of 533 in Supermarkets and Malls category
Customer service
103 in category
90 in category
Discounts and Special Offers
88 in category
83 in category
Product or Service Quality
96 in category
90 in category
Diversity of Products or Services
99 in category
74 in category

Safeway and Fred Meyer Rating Details

Customer service
1.8
(306 reviews)
1.9
(187 reviews)
Reviewer's quote

...Customer service put me through and I was told they did not have enough pills to refill and now I will need to wait until the following day to get filled. That is why I always call ahead of time. Thank you!..

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He advised that I go to the customer service desk, tell them that they know this machine is malfunctioning and to refund my $57. The associate at customer service was EXTREMELY RUDE, refused any refund and demanded to know exactly which employee sent me to her. In attempting to answer, she rudely...

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Discounts and Special Offers
2.6
(247 reviews)
2.6
(153 reviews)
Reviewer's quote

Safeway offers specials that they DON'T carry. They do this just to get customers in the door. CTIt's ridiculous..

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...I would like Anna to be reprimanded, if not terminated and receive special training as well as compensated for the humiliation Inappropriate and discriminatory humiliation that she caused. To the LGBTQ community as a whole, not just myself. Christine Green..

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Product or Service Quality
2.3
(244 reviews)
2.3
(157 reviews)
Reviewer's quote

...Terrible service. I will not be shopping at Safeway in the future. Nobody cares about customers..

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Cosmetic service. Fred needs to assign a person to the cosmetic area, instead we wait 10 and no help arrives..

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Diversity of Products or Services
2.6
(242 reviews)
2.9
(154 reviews)
Reviewer's quote

...This product was not in stock; nor were any Tims products. A woman standing next to me was looking for the same thing, and when I inquired, she said that she NEVER finds the items that are offered for free. This is more than disturbing...

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Went shopping bought groceries was over charged for six products live 40 miles there go 40 mile back talked to manger David on 3rd street didn't really care at all !l..

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Safeway and Fred Meyer Pros and Cons

Pros
  • I used to love this store
  • Employees
  • Convenient location gas discount
  • Selection
  • Sales staff
  • Store
Cons
  • Customer service
  • Unprofessional behavior
  • Poor service and high prices
  • Customer service
  • Not treated as a valued customer
  • Customerservice

Safeway and Fred Meyer Most Positive Reviews

Top rated reviews
5

Customers are just highly rude and it is mind boggling how petty they become over little things. Stop trying to overall...

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5

I noticed that "Langers Grape Juice" in the 64 oz containers have been removed from the shelves at several Fred Meyer...

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5

Stockton CA does not stock Coke Coffee although Coke company says they do. Safeway consumer service says it was there...

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5

Approximately 18 months ago I bought a couch and love seat (recliners) from Fred Meyer. They looked very nice in the...

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Safeway and Fred Meyer Most Critical Reviews

Lowest rated reviews
1

I am being harassed by this Latino butcher & his criminal Latino girlfriend who has vandalized my car in the parking...

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1

I purchased a money order from Fred Myers a month ago for 450.00. The movers who it was to be paid to failed to tell me...

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1

The digital coupon program is a joke. It is difficult to navigate. Until this is corrected we will be taking our...

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1

I found two lobster tails for $1.39 (manager's special discount) when the original price was about $13.00. The cashier...

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Safeway and Fred Meyer Latest Reviews

Recent published reviews
No votes

I would like to inform you about my experience. I had ordered for rapid pick and paid the extra fee, however it took...

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2

I'm not going shopping to have christian music shoved down my throat.
I heard about the FM customer benefits with the app...

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No votes

I was harassed by a Safeway employee who refuse to tell me his name so I could submit a complaint about him.
By several o...

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No votes

I requested a refill of a prescription online. I knew they would need to send a request to refill to my doctor. The...

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