PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fred Meyer and Safeway as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fred Meyer
Safeway

Fred Meyer and Safeway Overview

Total reviews 395 563
Company responses 0 0
Issues resolved 1 2

Fred Meyer and Safeway Consumer Ratings

Rank
30 out of 333 in Supermarkets and Malls category
109 out of 400 in Food Stores category
Customer service
33 in category
90 in category
Discounts and Special Offers
31 in category
48 in category
Product or Service Quality
29 in category
69 in category
Diversity of Products or Services
19 in category
94 in category

Fred Meyer and Safeway Rating Details

Customer service
2.1 (153 reviews)
1.8 (212 reviews)
Reviewer's quote

Received extremely poor customer service when we went in with a small repair. Employee also stated she had to have full name and phone number "for their records". About a week after this, we started receiving all sorts of scam phone calls...

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...It was easy and the customer service person was very efficient and professional..

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Discounts and Special Offers
2.8 (125 reviews)
2.6 (178 reviews)
Reviewer's quote

...with a sales assistance there, I discovered that Fred Meyer (Kroger, really) has a new policy whereby they will ONLY honor their usual weekly sales and special prices for those who present and use a Fred Meyers (so-called) "rewards card". This is opposed to their previous and longstanding policy, under which those sales and...

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...For those who can not wear a mask, it would be fair and equitable to have special shopping hours for those who can't wear a mask. It would make my shopping experience comfortable and fair for me to be able to look at new products and to have access to a non-discriminatory shopping experience..

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Product or Service Quality
2.5 (123 reviews)
2.3 (168 reviews)
Reviewer's quote

Out of all the other customers that was checking out, the employee going to harash me; yes I was the only black male,black person in the self checkout service. No I didn't show her my receipt because I figured that she knew or should have known that I did purchased my items. As I walked out the...

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...On line ordering and delivery has fallen in quality and service..

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Diversity of Products or Services
3 (123 reviews)
2.6 (170 reviews)
Reviewer's quote

...It does not include all products. You have to sign up for it. You have to buy a LOT for it to even kick in, so I try to make large purchases and spread them further apart...

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Low stock on most products, incomplete orders, rude and hostile cashiers, incompetent leadership, and a huge amount of friction between the admin people and the rest of the store. This translates to irritated cashiers and other employees, who then turn that irritation towards the customer. Go to a...

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Fred Meyer and Safeway Pros and Cons

Pros
  • Selection
  • Sales staff
  • Store
  • I used to love this store
  • Employees
  • Courtesy
Cons
  • Customer service
  • Not treated as a valued customer
  • Agressive manager
  • Customer service
  • Unprofessional behavior
  • Poor service and high prices

Fred Meyer and Safeway Most Positive Reviews

Top rated reviews
5

I would like to continue to feed my family at Fred Meyers Deli in Fairbanks, AK. We can no longer eat there because almo...

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5

Southwest Safeway needs new management rotten meat always in the meat cases

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5

The Fred Meyer Located Roseburg Oregon on Garden valley. Really needs to have products available if they are sending...

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5

Customers are just highly rude and it is mind boggling how petty they become over little things. Stop trying to overall...

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Fred Meyer and Safeway Most Critical Reviews

Lowest rated reviews
1

today i recently when you a Fred Meyers near me and went to look at shoes that were on sale. then as two friends of...

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1

The unprofessionalism in the Pharmacy (Rivermark) has increased since Kroger took over.
The pharmacy manager knows absol...

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1

I found two lobster tails for $1.39 (manager's special discount) when the original price was about $13.00. The cashier...

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1

On 11/3/14 at 8:30 pm a customer shopping at Safeway on Church and Market Street was racially discriminated against by...

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Fred Meyer and Safeway Latest Reviews

Recent published reviews
2.5

Kept be transferred put on hold than hung up on

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1

Your locations in Highlands Ranch and Littleton are HORRIBLE! The prices are always wrong. I add my just for U, and...

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2.6

I was shocked and disgusted a couple of weeks ago (early September 2020) when I visited my local Fred Meyer (where I hav...

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No votes

To whom it may concern, I address this complaint to the reader who is in charge of dealing with these matters.
I have bee...

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Fred Meyer and Safeway Products and Services

Most reviewed product and services
  • Fred Meyer Manager (44 reviews)
  • Fred Meyer Customer Care (40 reviews)
  • Fred Meyer Cashier (18 reviews)
  • Safeway Customer Care (86 reviews)
  • Safeway Manager (61 reviews)
  • Safeway Cashier (29 reviews)