PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Oreilly Auto Parts and Fred Meyer as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Oreilly Auto Parts
Fred Meyer

Oreilly Auto Parts and Fred Meyer Overview

Total reviews
575
388
Company responses
0
0
Issues resolved
3
0

Oreilly Auto Parts and Fred Meyer Consumer Ratings

Rank
47 out of 411 in Auto Parts and Accessories category
28 out of 333 in Supermarkets and Malls category
Product or Service Quality
36 in category
30 in category
Value for money
46 in category
31 in category
Price Affordability
69 in category
39 in category
Exchange, Refund and Cancellation Policy
21 in category
22 in category

Oreilly Auto Parts and Fred Meyer Rating Details

Product or Service Quality
2.1 (115 reviews)
2.5 (118 reviews)
Reviewer's quote

The customer service was terrible I was treated very rude I felt very uncomfortable being that I was a man of color it felt like I was not supposed to be there. The associate Alex told me that my card was declined after not giving me the time to enter my PIN number. After the purchase being...

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...are stealing and not protecting the public during this covid the other associate sharon and garry are being told from Roni to do the same so the customer service is so bad i wish and i called kroger office regarding this i was hoping that the company will do a follow up on this very bad for the company and the public the worst customer service bec of the management i hope kroger will do an investigation fredmeyer sells food and clothing and i look Chinese so it's a strong descrimination i feel it i am not chinese and there's no reason for them to do that my whole family shops at fred meyers since 1986 when that manager Roni got hired the losses the customers are being...

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Value for money
2.2 (109 reviews)
2.9 (91 reviews)
Reviewer's quote

DUHHH! So Carlos gloriously stated we are not going to refund your money as there is nothing wrong with it. If there is nothing wrong with it, then why couldn't it even start my truck, it was completely dead and it is a big enough volt/amp to start it. I called the corporate headquarters in...

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...If Fred Meyer wants to be so benevolent, they should use their own money to do this. We give directly to our neighbors and friends in need - not to a blind fund. Also, if this store and company care so much about their employees, why are so many long-time, loyal employees gone...

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Price Affordability
2.4 (105 reviews)
3 (118 reviews)
Reviewer's quote

Went there they offer a 7 dollar rebate making the price comparable to the price everywhere elts on t6 oil get coupon they casher tells you to just go online but nowhere to get greater would have just driven the extra 10min that's Scam I say..

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...Even when I ask at checkout if they will give me the coupon price, they rarely do it. Customer Service told me they can't help me. When I try to fix it, it tells me I already have an account, but I am unable to access it...

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Exchange, Refund and Cancellation Policy
2.1 (92 reviews)
3 (37 reviews)
Reviewer's quote

...for them to turn me away in such a rude manner the guy is yelling at me outside of the door he couldn't even politely talk to me I feel so offended I want a refund I will never go to O'Reilly's again that whole team is awful in a time like this nobody needs to deal with that we are not in the ghetto we are not in the hood I'm not quite sure why the guy needed to talk to me like that so I want my refund and I'm going to tell everybody about my experience as much as possible because this is absolutely unnecessary Del Paso located in...

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I have been waiting over 2 weeks for a refund into my account due to overcharging (as usual) on a pickup order. I have got the runaround so far. OMG this is NOT fred meyer any longer it is Kroger and I hate them...

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Oreilly Auto Parts and Fred Meyer Pros and Cons

Pros
  • Had my part in stock
  • That they work fast
  • All the locations
  • Selection
  • Sales staff
  • Product
Cons
  • Horrible customer service
  • Staff
  • Nobody takes responsibility
  • Customer service
  • Not treated as a valued customer
  • Agressive manager

Oreilly Auto Parts and Fred Meyer Most Positive Reviews

Top rated reviews
5

Went to oreillys auto parts in sarasota fl and couldnt be happier i love it great customer service and professional...

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5

I would like to continue to feed my family at Fred Meyers Deli in Fairbanks, AK. We can no longer eat there because almo...

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5

I just called the Afton store in St. Louis. A Spanish gentleman answered the phone and couldn't speak or understand...

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5

The Fred Meyer Located Roseburg Oregon on Garden valley. Really needs to have products available if they are sending...

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Oreilly Auto Parts and Fred Meyer Most Critical Reviews

Lowest rated reviews
1

I purchased a can of an electrical parts cleaning spray, and it fried an
entire master switch panel in...

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1

today i recently when you a Fred Meyers near me and went to look at shoes that were on sale. then as two friends of...

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1

I bought a new serpentine belt from them and I borrowed their serpentine belt tool. After finding out that it didn't...

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1

I found two lobster tails for $1.39 (manager's special discount) when the original price was about $13.00. The cashier...

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Oreilly Auto Parts and Fred Meyer Latest Reviews

Recent published reviews
2.7

Bronco replaced battery the best one for bronco failed 9months new hubs bronco are failing now 9 months alternator...

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1.2

The store manager roni i ask her and gave her a mask to wear for protection in public she said no thankx i don't care...

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3.3

The customer service was terrible I was treated very rude I felt very uncomfortable being that I was a man of color it...

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3.8

Thank you, it was only a few days before the ad was taken off the air replaced by a more consumer-friendly version with...

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Oreilly Auto Parts and Fred Meyer Products and Services

Most reviewed product and services
  • Oreilly Auto Parts Manager (109 reviews)
  • Oreilly Auto Parts Customer Care (81 reviews)
  • Oreilly Auto Parts Sales Representative (5 reviews)
  • Fred Meyer Manager (44 reviews)
  • Fred Meyer Customer Care (38 reviews)
  • Fred Meyer Cashier (18 reviews)