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  • 1 ISSUES RESOLVED
  • 413 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
1.3
Customer service
Staff
Billing Practices
Website
Reliability
  • Good deals 2
  • Friendly 2
  • Are you serious 1
  • Know what there doing 1
  • Good customer service 1

Customers don't like

  • Service8
  • How they treat their customers5
  • Careless4
  • Worse custumer service ever4
  • Incompetent people with bad customer service4
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USAA

Loans and Mortgages
  • 7 ISSUES RESOLVED
  • 936 TOTAL REVIEWS
  • $3.7M CLAIMED LOSSES
  • $14.8K AVERAGE LOSS
1.7
Customer service
Staff
Billing Practices
Website
Reliability
  • Horrible lying thieves 5
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Easy to access by phone 3
  • Prompt responses 3

Customers don't like

  • Horrible customer service21
  • Customer service15
  • Being treated like a criminal12
  • Incompetent employees7
  • Did not resove issue6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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