PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stonebridge Insurance and Fred Loya Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Stonebridge Insurance
Fred Loya Insurance

Stonebridge Insurance and Fred Loya Insurance Overview

Total reviews
19
503
Company responses
0
113
Issues resolved
0
1

Fred Loya Insurance was first mentioned on PissedConsumer on May 11, 2008 and since then this brand received 503 reviews. It is 484 reviews more than Stonebridge Insurance received since Apr 6, 2008.

Stonebridge Insurance and Fred Loya Insurance Consumer Ratings

Rank
7 out of 1480 in Insurance category
130 out of 1480 in Insurance category
Product or Service Quality
23 in category
149 in category
Price Affordability
34 in category
192 in category
Billing Practices
4 in category
166 in category

According to consumer ratings and reviews, Stonebridge Insurance ranks 123 points higher in the Insurance category than Fred Loya Insurance. People gave Stonebridge Insurance 3 stars for Product or Service Quality criterion in Insurance category and it is 407 points higher than the worst rated brand in this category. At the same time, Fred Loya Insurance was rated 1.3 stars for Product or Service Quality criterion in this category and it is 281 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Stonebridge Insurance has a higher rating than Fred Loya Insurance. Regarding Billing Practices criterion, consumers gave Stonebridge Insurance 5 stars and it is 99% greater than other in category. Fred Loya Insurance however was rated 1.3 stars and it is 61% greater than other in category.

Stonebridge Insurance and Fred Loya Insurance Rating Details

Product or Service Quality
3 (2 reviews)
1.3 (111 reviews)
Reviewer's quote

brought my insurance policy in 2006 from stonebidge insurance. Transamerica brought them a few years back, from stonebidge insurance. They refuse to honor my claim. since June of 2018. :sad: :sad:

Walter N

I should have took the hint then with the bad service and delayed processing (3 and 1/2 months) then to run for the hills!!! But no, I remained loyal as a policyholder. So, my car was stolen, and damaged and you guessed it - the hassle begins. Continual request for more and more documents, rude...

Lenzy M
Price Affordability
3 (1 review)
1.6 (82 reviews)
Reviewer's quote

I had them for 23.5 years. No equity. Everytime you change benefeciaries the police renews police invalid for two years and everypayment didnt count

Kim m

...it right there and then Fred Loya is a joke it's not my fault they miscalculated a payment and they shorted themselves Now by their mistake I'm paying the price giving them more than what I usually pay $6 may not be much to them but $6 is $6 to...

PissedConsumer1215383
Billing Practices
5 (1 review)
1.3 (93 reviews)
Reviewer's quote

No items

...Double billing and basically dare you to prove it wrong. Cheap insurance in for a reason..

PissedConsumer938312

Stonebridge Insurance and Fred Loya Insurance Pros and Cons

Pros
No votes
  • Friendly
  • Good deals
  • Are you serious
Cons
  • Very rude on phone
  • Service
  • Incompetent people with bad customer service
  • Stresfull

Stonebridge Insurance and Fred Loya Insurance Most Positive Reviews

Top rated reviews
5

brought my insurance policy in 2006 from stonebidge insurance. Transamerica brought them a few years back, from...

5

I went Down to Fred Loyal Insurance The one in Clayton in Concord Ca And i was Helped By Olga Ortiz She Was GREAT with...

Stonebridge Insurance and Fred Loya Insurance Most Critical Reviews

Lowest rated reviews
3

I had them for 23.5 years. No equity. Everytime you change benefeciaries the police renews police invalid for two years...

1

This company has been a joke.One of their insured hit my vehicle and now they are taking me through the motions.Their...

Stonebridge Insurance and Fred Loya Insurance Latest Reviews

Recent published reviews

I took out a policy for my grandson over 10yrs ago paid up. I need to know does it have cash value of just amount upon...

Read all 19 reviews
1

The quoted rate was changed and now a different check is needed. I explained all this was part of a lawsuit and the...

Read all 503 reviews

Stonebridge Insurance and Fred Loya Insurance Products and Services

Most reviewed product and services
No votes
  • Fred Loya Insurance Claim (99 reviews)
  • Fred Loya Insurance Auto Insurance (94 reviews)
  • Fred Loya Insurance Customer Care (40 reviews)