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Franklin Furniture

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 65 TOTAL REVIEWS
  • $32.9K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Style of furniture 2
  • Appearance 1
  • Style 1
  • Poor quality furniture 1

Customers don't like

  • Poor quality furniture7
  • Poor quality5
  • Quality of furniture3
  • Quality failed just past warranty2
  • Terrible customer service2
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Rooms To Go

Furniture and Decor
  • 8 ISSUES RESOLVED
  • 1692 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Sales representative 15
  • Attentive sales person 8
  • Showroom 8
  • Good price 7
  • Selection 7

Customers don't like

  • Poor quality product41
  • Unprofessional customer service29
  • Business ethics28
  • Defective product21
  • Customer service15
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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