Start a new comparison
Delete

Franklin Furniture

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 65 TOTAL REVIEWS
  • $32.9K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Style of furniture 2
  • Appearance 1
  • Style 1
  • Poor quality furniture 1

Customers don't like

  • Poor quality furniture7
  • Poor quality5
  • Quality of furniture3
  • Quality failed just past warranty2
  • Terrible customer service2
Delete

Lazboy

Furniture and Decor
Has verified representatives
  • 7 ISSUES RESOLVED
  • 170 COMPANY RESPONSES
  • 704 TOTAL REVIEWS
  • $520K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Chair 5
  • Recliner easy up down 4
  • Sales personnel 4
  • Store layout 3
  • That it once was a good brand 3

Customers don't like

  • Not good quality28
  • Bad customer service20
  • Lack of warranty service8
  • Poor extended warranty8
  • Resolution of the problem7
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Terms of Service
Post Comment
Cancel
Be first to start a discussion.