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Franklin Furniture

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 67 TOTAL REVIEWS
  • $32.9K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Style of furniture 3
  • Appearance 1
  • Style 1
  • Poor quality furniture 1

Customers don't like

  • Poor quality furniture7
  • Poor quality5
  • Horrible public relations3
  • Quality of furniture3
  • Terrible customer service2
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Lazboy

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 201 COMPANY RESPONSES
  • 746 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Chair 5
  • Good delivery service 4
  • Recliner easy up down 4
  • Sales personnel 4
  • That it once was a good brand 4

Customers don't like

  • Not good quality28
  • Bad customer service21
  • Lack of warranty service8
  • Resolution of the problem8
  • Poor extended warranty8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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