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Franklin Furniture

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 77 TOTAL REVIEWS
  • $36.7K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Style of furniture 4
  • Appearance 3
  • Style and function 2
  • Style 1
  • Looks 1

Customers don't like

  • Poor quality4
  • Terrible customer service2
  • Quality of upholstery2
  • Quality of furniture2
  • Poor quality furniture2
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Lazboy

Furniture and Decor
Has verified representatives
  • 11 ISSUES RESOLVED
  • 336 COMPANY RESPONSES
  • 935 TOTAL REVIEWS
  • $690K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Chair 5
  • That it once was a good brand 4
  • Sales personnel 4
  • Recliner easy up down 4
  • Good delivery service 4

Customers don't like

  • Bad customer service28
  • Not good quality13
  • Resolution of the problem5
  • Do not stand by their product5
  • Poor extended warranty4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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