Start a new comparison
Delete

Franklin American Mortgage

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 56 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $28K AVERAGE LOSS
1.3
Customer service
Website
Reliability
Staff
Billing Practices

No items

Customers don't like

  • Making up things just to appease us and get us out of their hair3
  • Basically my entire experience with this company has been poor3
  • Poor customer service2
  • Customer service2
  • Website1
Delete

Usaa

Loans and Mortgages
  • 8 ISSUES RESOLVED
  • 1052 TOTAL REVIEWS
  • $3.7M CLAIMED LOSSES
  • $13.2K AVERAGE LOSS
1.7
Customer service
Website
Reliability
Staff
Billing Practices
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Prompt responses 3
  • Easy to access by phone 3
  • Customer service is great 3

Customers don't like

  • Horrible customer service36
  • Being treated like a criminal7
  • Employees unwillingness to help5
  • Did not resove issue5
  • Unwillingness to fix problem usaa created4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel